User:DrPankajDeshwal

 About 

Dr. Pankaj Deshwal is Assistant Professor in the area of Marketing at Department of Management Studies, Netaji Subhas University of Technology, New Delhi, India (http://www.nsit.ac.in/faculty/pd/). He has done MBA and PhD (University of Delhi). He is a member of the following societies.


 * 1) American Marketing Association, AMA, Chicago, IL,
 * 2) Society of Operations Management, India
 * 3) Indian Commerce Association, India
 * 4) Indian Society for Technical Education, New Delhi
 * 5) Rural Marketing Association of India, New Delhi  

Guest Editors:

He is presently Guest Editor of the following journals.

(1)  International Journal of Business and Globalisation (Inderscience)

Special Issue on: "Business and Globalisation in Emerging Markets"

(2)  International Journal of Intelligent Enterprises (Inderscience)

Special Issue on: "Advances in Approaches and Methods for Decision Making Using Optimization and Artificial Intelligence Techniques" "Google Scholar". scholar.google.co.in. Retrieved 2019-10-12.

(3)  International Journal of Service Science, Management, Engineering, and Technology (IJSSMET)-IGI Global

Special Issue On: Service Innovation and Marketing in Emerging Markets

 Publications 

Deshwal, Pankaj (2016-09-12). "Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores". International Journal of Retail & Distribution Management. doi:10.1108/IJRDM-03-2016-0031. ISSN 0959-0552.

Deshwal, Pankaj; Ranjan, Vini; Mittal, Geetika (2014-07-08). "College clinic service quality and patient satisfaction". International Journal of Health Care Quality Assurance. doi:10.1108/IJHCQA-06-2013-0070. ISSN 0952-6862.

[3]Deshwal, Pankaj; Bhuyan, Prasanta (2018-04-03). "Cancer patient service experience and satisfaction". International Journal of Healthcare Management. 11 (2): 88–95. doi:10.1080/20479700.2016.1238601. ISSN 2047-9700.

Deshwal, Pankaj; Trivedi, Ayush; Himanshi, H. L. N. (2017-01-01). "Online Learning Experience Scale Validation and Its Impact on Learners' Satisfaction". Procedia Computer Science. Knowledge-Based and Intelligent Information & Engineering Systems: Proceedings of the 21st International Conference, KES-20176-8 September 2017, Marseille, France. 112: 2455–2462. doi:10.1016/j.procs.2017.08.178. ISSN 1877-0509.

Pandey, Sakshi; Deshwal, Pankaj (2018-01-01). "The Influence of Medical Course Experience on Satisfaction, Loyalty, and Word-Of-Mouth in Indian Medical Colleges". Procedia Computer Science. International Conference on Computational Intelligence and Data Science. 132: 84–91. doi:10.1016/j.procs.2018.05.165. ISSN 1877-0509.

Trivedi, Ayush; Deshwal, Pankaj; Soni, Umang; Mani, Neel (2018-01-01). "Demographic variables and Online Customer Experience of Educational Websites users". Procedia Computer Science. International Conference on Computational Intelligence and Data Science. 132: 965–970. doi:10.1016/j.procs.2018.05.112. ISSN 1877-0509.

[12] Pankaj Deshwal, Swati Sharma and, Anjali Mishra (2019) The Applicability of Course Experience Questionnaire in Indian Students Context. IJATCSE

[14] Deshwal, P., Khattar, P., Srivastava, A.A., Kakkar, N.(2019) Mobile learning readiness and time of daily use. IJATCSE

[15] Deshwal, P., Khattar, P., Srivastava, A.A., Kakkar, N.(2019) Student course experience, personality type and residence distance. IJATCSE

[16] Deshwal, P., Soni, U., Sultania, A. (2019) Hostel service quality assessment among technical students. IJATCSE

[17] Deshwal, P., Srivastava, A.A., Khattar, P., Kakkar, N. (2019) Facebook blog innovation experience, age and residence distance daily travel. IJATCSE

[18] Soni, U., Deshwal, P., Trivedi, A. (2019) Demand forecasting in an automobile supply chain using time series model. IJATCSE

[19] Deshwal, P., Ranjan, R. (2019) Facebook blog innovation experience, course and hosteller. IJATCSE