User:Dramatic/New Zealand Couriers

New Zealand Couriers provide a premier, nationwide courier service in New Zealand and is a part of Freightways Limited, a publicly listed company on the NZX

History
New Zealand Couriers was started in 1964 by 6 men – Jim Corkill, Maurice Copeland, Bill Davies, Colin Thompson, Ted Taylor and Bill Morris. Fifteen years later, Freightways Express purchased New Zealand Couriers.

Freightways Limited acquired Freight Express Limited and its subsidiaries in December 2002. From somewhat humble beginnings, it was a pioneering spirit that saw them grow and become New Zealand’s premier courier service provider – constantly developing the strong and reliable network they have today.

Service
New Zealand Couriers operates a nationwide courier service, with over 20 nationwide branches from Whangarei to Invercargill – 99% of all deliveries are under their control.

Fleet Size
The service is supported by over 500 couriers, over 550 staff, 50 Linehaul Trucks, 6 shuttle trucks and a fleet of 5 planes.

Operations
In 1982 New Zealand Couriers pioneered the Hub-and-Spoke delivery system, in the New Zealand market, creating a robust framework for the efficient and economic transport of nationwide freight.

Current service offerings include local and regional deliveries, inter-island deliveries (overnight by 9.30am to business addresses) and international deliveries to over 220 countries worldwide. New Zealand Couriers also offers a wide range of contract services, tailored specially for customer’s requirements: Their ticketing technology is designed for seamless integration with customer systems.
 * collecting a customer’s mail from the PO Box and delivering it direct to their premises;
 * moving documents regularly from one point to another; and
 * providing dedicated couriers specific to business requirements.

Technology
1980s – VAN system introduced enabling customers to book a courier automatically over the phone, using a PIN.

1997 – Third-Party Software program was purchased for customers to label & ticket their items.

2000 – Portable bar-code scanners for all freight, enabling greater ‘tracking’ and transparency over a consignments progress.

2000 – Online services available enabling customers to book a courier, track an item and order product.

2005 – Automated customer self-ticketing solution available to some customers.

2006 – Location and Authority to Leave barcodes providing tracking transparency around multiple delivery points at one location and provide and increased flexibility for receivers of courier product.

2009 – New 2D barcodes become available on all ticketing, providing a higher level scanning capability.