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Presentation
ServicePilot Technologies is a BSM software editor company headquartered in Fort Lauderdale, FL, USA and Pornichet, France. The company was created in 2001.

Solutions overview
ServicePilot provides solutions for:
 * VoIP and Unified Communications
 * Data Center and Cloud
 * Network Performance
 * Application Performance
 * System Z

Products
In order to manage the entire IT infrastructure, ServicePilot Technologies provides several products:
 * ServicePilot ISM Enterprise: provides solution for application and VoIP management as well as network and server management.
 * ServicePilot ISM Express: uses the same technology as ISM Enterprise, but ISM Express is dedicated for network and server management.
 * ServicePilot 360: monitors end-to-end performance and user productivity by collecting and analyzing NetFlow, AppFlow, virtual / real desktop usage and VoIP tickets.
 * ServicePilot NBA for z/OS: provides end-to-end IP and application performance monitoring for the z/OS environment. It captures real-time traffic flows, analyzes and alerts on abnormal behavior (bad application response time, bandwidth consumption, etc.), and detects malicious traffic on the enterprise network.