User:ETScenario/sandbox

Here you can find the steps to take for .............

I need a new standard accessory, like a mouse or keyboard or local storage device. I can install this myself.
Contact your designated Buy Site (IT) purchaser. Place order direct with the appropriate vendor using roundtrip - tech reviewer approves, ship directly to user/site. If you cannot install, open a service desk ticket for assistance.

I need a special accessory like memory which will require a field service person to install.
Like scenario 1 above, but if the Buy Site purchaser or the tech approver determines that item requires assistance, have it ship to IT department and open service ticket.