User:Emilymed/sandbox

= Reimagine Co. = Reimagine is a package-free grocery store in London, Ontario, located at 206 Piccadilly Street. The store carries over 800 items and offers a refillery with home, health and beauty products. Reimagine opened in December of 2020 by couple Kara Rijnen and Heenal Rajani, who met in 2012 at a village in Guatemala helping the community build a school using sustainable materials. Reimagine began as a three-month pop-up shop offering bulk goods, a café and workshops for the London community. Once the short-term lease ended, the couple began fundraising to open a permanent location.

In-store
To shop in-store, customers must bring sanitized containers and reusable bags. Upon arrival, one is required to weigh their empty containers with a staff member. Then, one can fill their containers with their ingredient of choice and reweigh it at the checkout.

Curbside Pickup
Customers can order bathroom, cleaning and kitchen products online and pick them up outside the store’s entrance upon receiving a confirmation email. Pickup is offered for grocery items on Wednesdays and Saturdays.

Shipping & Delivery
Orders over $40 get free delivery in London. All local deliveries are made with plug-in hybrid electric vehicles on Sundays between 11am and 3pm. Orders less than $40 are $5 for delivery. Reimagine also ships for free across Canada for orders over $150 and $12 for orders under $150. Shipping labels are 100% recyclable, compostable and plastic-free.

Grocery
Baking ingredients, flours, beans, soup mix, beverages, bread, baked goods, cereal, grains, coffee, tea, dairy alternatives, fresh produce, frozen food, meat alternatives, nuts, seeds, dried fruits, oil, vinegar, pasta, rice, snacks, spreads, sauces and spices.

Bathroom
Toothbrush, floss, makeup remover, razor, bamboo hairbrush, dry shampoo, deodorant, facial toner, clay facial mask, bubble bath, natural body wash, cloth pads, eucalyptus conditioner bar, toilet paper, and recycled shower poufs.

Kitchen
Silicone bowl covers, silicone bake cups, silicone straw, baking kit, to-go bamboo cutlery and wood dish brush.

Cleaning
Toilet bowl cleaner, liquid laundry detergent, multi-purpose cleaner, natural fabric softener, powdered oxygen brightener, dishwasher tabs, castile soap, liquid stain remover and laundry detergent.

Mission & Vision
Reimagine strives to minimize its environmental impact through reducing food waste and use of plastics while supporting local suppliers. Its mission is to help people to live more sustainable and connected lives.

Selling unconventionally shaped food
Produce that is misshapen or deformed, but perfectly edible, is thrown out at majority of farms and grocery stores because they believe it won’t sell. Reimagine avoids excessive food waste by selling these items at a 30% discount. The store also has a free produce bin for items that are going bad quickly.

Donating leftover food
The store donates their food to the London Vegan Food Bank and Ark Aid Mission. If there is food that cannot be donated to humans, Reimagine sends it to the Cedar Row Farm Sanctuary so that animals can eat it. Any food waste that cannot be consumed by humans or animals is sent to Urban Roots for composting.

Fresh produce
Most of the fresh food comes from Pfennings farm. Local growers including Urban Roots, Fresh Living Foods, and Green Goddess are the primary suppliers during the summer season.

The Thing library
Thing libraries are a social venture where people can access equipment and training to share, repair, create and learn together. Reimagine partnered with Thames Region Ecological Association, the city of London, Libro Credit Union and London Community Foundation to open a thing library in the same building as the package-free grocery store. For a monthly membership fee, the library offers food processing tools, garden tools, DIY tools, lifestyle items like arts and crafts equipment, and kitchen items like cutlery, serving plates and coffee makers, for people to borrow and use in their homes. There are reduced rates for students, seniors and people on low-income.

2020

 * September 23rd: Place Matters Conference
 * September 25: Chalk the Park
 * October 6: Collaborative Calls to Action Advocacy
 * October 27: Green in the City Tackling Food Waste

2021

 * May 18: Environmental Town Hall
 * May 21: Permaculture 101- Resilient & Regenerative Design
 * June 20: Summer Solstice
 * June 24: Greening Your Backyard
 * November 17: Regenerate- Live Music & Art

Upcoming

 * December 4: Holiday Market

COVID-19 measures
The store has a mandatory mask policy as well as a maximum capacity of 7 customers. There are hand sanitizing stations set up throughout the store, which customers are expected to frequently use.

Containers
Reimagine offers its customers containers for a small deposit that is refunded upon return. If customers bring their own containers to shop, they are required to be sanitized.

How to Sanitize

 * 1) Rinse and scrub out the container, making sure to remove any remaining food or product.
 * 2) Add containers to regular dishwasher load and run a cycle. If you don’t have a dishwasher, place containers in a clean bin or sink and soak in hot water and dish soap for at least 5 minutes.
 * 3) Soak containers in a bin or sink with warm-hot water and a tablespoon of bleach for every 4L of water. Leave for at least 1 minute.
 * 4) Leave containers out to dry completely. Ensure to wash your hands before touching them again. Place containers in a laundered cloth bag to travel.

Returns
Reimagine allows customers to exchange items for any reason excluding gift cards and sanitizing products. Refunds are available within 30 days of a purchase. To request a refund or exchange online, contact Reimagine through the website’s contact page.

Contact
Questions, comments and concerns can be sent through the website’s contact form or chat function located in the bottom right-hand corner of each page, as well as the customer service email, support@reimagineco.ca.