User:Familianica/Smallworks

Definition
Smallworks refers to the activity of many individuals helping others via social networking and Web 2.0. Theoretically, the aggregate effect is more scalable than top-down approaches because of the power of self organization as defined by theories of emergence. Self-service software strategies are not new to the web; however, the use of Web 2.0 combined with self-service specifically for the purpose of helping others is becoming more prominent.

Characteristics
Strategies for giving and volunteerism on the Internet are in an early stage of evolution and are combining features such as posting, process, alerts, on-line collaboration tools and community building. The term was coined by the founder of The SmallWorks Network, Inc. but the concept may be found in other sites such as Freecycle and Great Non Profits.

Sites focusing on concept of smallworks typically offer giving and receiving of material goods and manage volunteerism. Methods of delivery, exchange, and distribution vary based on the business model. Smallworks.org, for example, is self-service while Freecycle relies on volunteers for distribution. Tools for volunteerism vary as well. On-line management of volunteerism require extra levels of monitoring and tooling for reasons of security and governance.

Challenges
Specific challenges remain for this space. Older users and those in most need still lack access to computers, the Internet and lack computer literacy. Many public libraries have programs to help these populations; however, adoption is mixed and is disproportionately represented by younger users.

Costs related to software development and hosting remain a significan barrier to entry while such sites cannot, for multiple reasons, monetize the good that is being done.