User:Farhan bootwala

Sir/madam,

I, Mr Farhan Bootwala do hereby bring to your notice that, I had purchased Ferrari edition puma shoe from lower parel Phoenix mill, puma store and I regret to inform you that I have worn the shoe only 3 times on the third wear the stitch of the shoe came out and the leather of the shoe also got torn, which was a great surprise for me that a high end product of puma was so bad at quality, I shall also bring to your notice that I bought the same in fresh and not sale.

Therefore to get my shoe replaced, I called on customer care service where I was informed to visit the store, I visited the store today and showed them the shoe there I was informed to sent a mail on the above mail address.

Being a brand loyal customer of puma I believe that necessary steps shall be taken to replace my shoe at the earliest, I have also annexed the photo of my shoe along with this mail. I have get call from puma call centre they are telling me that shoes warranty is finish and they not ready to change or repair my shoe just want to say that such a big brand and company don't give any importance to customer it is a big socking news for me and also I will tell to my friends not to bye puma brand thanks you