User:Findabhi

"" Outage Management System

Outage Management System is an IT tool that is made for the Power Distribution company to help them better manage Planned and Unplanned Outage Scenarios. An OMS stream lines the business process and enhance the decision making capability of a Utility.OMS does not have any significance untill it is not intergated with rest of the IT sysyems present in the utility e.g SAP, IVRS/Call Center, SACDA/DMS, AMR, MFMS etc.

Functions Of OMS

1. Inform the customer about the Outage status and Restoration time 2. Electric Outage analysis 3. Trouble calls Handling 4. Crew Management 5. Dispatching Work Orders. 6. Switch Order Management