User:Fluttrby butrfly17/sandbox

== CONNECTING TRIPS ==

== How To Determine the Best Route ==

Follow these steps to determine the best route for the customer:


 * 1) Use the Routes page and locate the traveler's departure city. (EX:  Chicago)
 * 2) Determine if the desired destination city is north, south, east, or west of the departure city.  One can use the US Map to determine this. (EX:  Pittsburgh would be east of Chicago)


 * 1) Scroll right (east), left (west), up (north), or down (south) to locate the traveler's destination city. (EX:  Scroll right to locate Pittsburgh)


 * 1) Once located, follow an arrow BACK TO the departure city.  If there are multiple arrows, choose the shortest one or the arrow with less cities to travel through. (EX: the blue arrow)


 * 1) Using the Note Screen located on the automation, take note of the cities you must go through in order to locate the customer's destination city.  (EX:  Chicago to Toledo to Philadelphia to Pittsburgh)


 * 1) When ready, return to the agent site and search for a reservation for the FIRST leg of the customer's journey.  (EX:  Chicago to Toledo)


 * 1) Allow the customer to select the best departure time, for the FIRST leg of the journey, and add journey to basket.


 * 1) With one section of the journey in the basket, search for a reservation for the next part of the journey.  (EX:  Toledo to Philadelphia)


 * 1) Allow the customer to select the best departure time, for the SECOND leg of the journey, and add journey to basket.


 * 1) Repeat the above steps for ALL legs of the journey.


 * 1) When complete, verify the customer's itinerary and continue to checkout.