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International Society for Performance Improvement Motto: "Where knowledge becomes know-how."

Year Founded: 1962

Type: Professional association

Headquarters: Silver Spring, Maryland

Key People: April Davis (Executive Director) Miki Lane (President 2010-2011) Judy Hale (President 2011-2012)

Website	http://www.ispi.org

The International Society for Performance Improvement (ISPI) is a non-profit association for performance improvement professionals dedicated to improving individual, organizational, and societal functioning, productivity, and accomplishment in the workplace.

Contents:
 * 1) Membership
 * 2) HPT Standards
 * 3) About ISPI
 * 4) Continuing Professional Education
 * 5) Awards
 * 6) Publications
 * 7) References
 * 8) External links

Membership ISPI has both a US and international membership base with members in more than 53 countries. In addition to the international organization ISPI sponsors local chapters in major cites through the United States and Canada and has affiliates in Europe, Africa, and Asia as well as members in South America and Australia. The association’s members work in various types of organizations, including business, industry, government, military, education (K-12 and post secondary), non-profit and as independent consultants.

HPT Standards Human Performance Technology (HPT), sometimes also referred to as Human Performance Improvement (HPI) employs a wide range of solutions to business problems. Those solutions are drawn from a broad variety of disciplines including, total quality management, process improvement, behavioral psychology, instructional systems design, performance support systems, industrial and organizational development, and human resources management.

HPT stresses a painstaking analysis of the requirements of the organization, its processes and human performance in order to identify the causes for performance gaps. Based on that analysis, HPT practitioners devise solutions to improve and sustain performance, and finally - to evaluate the results against the requirements. The general process followed by HPT practitioners is represented in the Performance Engineering Model below.

In 2002 ISPI convened a group of workplace managers, business consultants, and academics met to define what skills and abilities a performance technology practitioner needed. That group established a set of ten standards of performance: Focus on Results, Take a Systems View, Add Value, Utilize Partnerships, Systematic Assess the Opportunity or Need, Identify the Factors That Limit Performance, Design the Solution or the Speciation for the Solution, Create (Develop) the Solution, Implement the Solution, and Evaluate the Process and Its Results. That set of standards was validated in a subsequent study conducted by graduate students at Indiana University, In addition to the ten standards, ISPI created a code of ethics[x] as a guide for its members. This set of standards and code of ethics are a basis for ISPI’s Certified Performance Technologist credential.

The Certified Performance Technologist (CPT) designation permits individuals to demonstrate proficiency in 10 Standards of Performance Technology. This demonstration enables employers and clients to determine the qualifications and applied skills of a performance improvement professional with a standardized measurement. The certification indicates that the CPT has demonstrated that her or his work results in measurable positive impact in the workplace. The certification also provides the CPT with the means to promote his or her skills and experience. Since the certification is performance-based, not education-based, individuals who demonstrate proficiency in ten Standards of Performance Technology and commit to the ISPI Code of Ethics can be certified regardless of their educational background. Re-certification is required every three years thus demonstrating ongoing learning, growth and professional development.

About ISPI: The mission of ISPI is to advance the field of Human Performance Technology, advocate its application, and enhance the skills and professional standing of its practitioners.

ISPI’s stated vision is that “our technology will be recognized as the premier approach to improving the performance of people, groups and organizations and that we who competently apply it will be widely recognized by employers and clients as reliable sources of significant value”.

The roots of ISPI began on January 29, 1962 at the Randolph Air Force Base Officers’ Club in San Antonio, Texas, during a dinner meeting held to organize the Programmed Learning Society. The stated purpose of the Society was to collect, develop, and diffuse information concerned with programmed instruction.[x]

In March of 1962 the Society adopted a new name—National Society for Programmed Instruction (NSPI) and a constitution was adopted[x].

In 1973 the name was changed to National Society for Performance and Instruction to reflect a broader interest in improving workplace performance using solutions that are both instructional and non-instructional (job-aids, work redesign, process improvement, etc).

In 1992 the Human Performance Technology (HPT) model was developed[x] to reflect the work of Thomas Gilbert, one of the founders of the field of human performance improvement and a long-time member of NSPI.[x] That same year the Handbook of Human Performance Technology edited by Harold Stolovitch and Erica Keeps was co-published with Jossey-Bass, Inc. to provide readers with the first comprehensive guide to the fundamental knowledge necessary to improve human performance in the workplace.

In June 1995 the membership voted to change the name to the International Society for Performance Improvement.[x] With members living and working in more than 30 countries, it was felt that ISPI more accurately reflected the breadth and geographic diversity of the membership and acknowledged the wide variety of interventions that comprise human performance technology. That same year the Board approved funding to establish the ISPI Book Program. The book program better positioned ISPI as the primary source of information about HPT.

In 1996 the Board approved the development of a Research Endowment, investing $150,000 with the interest being used to fund research projects.[x] The fund’s support of research to advance the field of human performance ensured ISPI’s continuing leadership as the primary disseminator of performance improvement information.

In 1999 the Principles & Practices Institute debuted at Annual Conference. The three-day Institute was designed disseminate the integration of HPT models, concepts, and research findings through the analysis of real cases for the first time. The Handbook for Human Performance: Improving Individual and Organizational Performance Worldwide (2nd Edition) edited by Erica Keeps and Harold Stolovitch debuted at Annual Conference in 1999. The revised Handbook focused on the global nature of HPT.

Continuing Professional Education ISP hosts an annual conference in major cities in the U.S. and Canada. The ISPI EMEA affiliate hosts an annual conference in Europe. Additional educational events include pre-conference one and two day workshops, a monthly webinar, a quarterly experts’ series, the Performance and Practices Institute, the Certified Performance Technology Workshop and topics presented at local chapter meetings throughout the year.

Awards The ISPI Awards of Excellence program is designed to showcase the people, products, innovations, and organizations that represent excellence in the field of instructional and Human Performance Technology.

Outstanding Human Performance Intervention This award recognizes innovative implementation of Human Performance Technology to solve a problem or achieve desired performance objectives.

Outstanding Human Performance Communication This award recognizes an outstanding communication that enables individuals or organizations to achieve excellence in Human Performance Technology.

Outstanding Student Research This award recognizes outstanding graduate student research in Human Performance Technology or related fields.

Chapters of Merit Chapter awards celebrate the accomplishments of local ISPI Chapters. The awards emphasize accomplishments rather than competition.

Chapter of Excellence The award is given to chapters that fulfill rigorous standards of excellence

Distinguished Dissertation Awards Funded by the ISPI Research Committee, these financial awards recognize and support excellence in student research.

Presidential Citation Award The recipients of this award are selected by the ISPI Board President and honored for their contributions to furthering Human Performance Technology.

Publications ISPI publishes information relevant to human performance improvement in three publications. Each is described below.

PIJ Performance Improvement Journal is geared toward practitioners of performance technology in the workplace. Learn from hands-on experiences with models, interventions, "how-to" guides, and ready-to-use job aids, as well as research articles. Performance Improvement also offers updates on trends, reviews, and field viewpoints. The journal deals with all types of interventions and all phases of the HPT process. The common theme is performance improvement practice or technique that is supported by research or germane theory. PIJ is published 10 times each year.

PIQ (Performance Improvement Quarterly) is a peer-reviewed journal created to stimulate professional discussion in the field and to advance the discipline of HPT through publishing scholarly works. Its emphasis is on human performance technologies such as front-end analysis or evaluation. It also offers literature reviews and experimental studies with a scholarly base, and some case studies. PIQ is published four times each year.(ISSN-0898-5952)

PerformanceXpress contains feature articles highlighting current developments and ideas in performance improvement, as well as regular columns written by dedicated professionals spotting trends, presenting Human Performance Technology (HPT) case studies, and delving into behavioral science. The columns are categorized by titles below in the Performance Archives. PerformanceXpress is published monthly. •	Awards of Excellence •	CPT@Work •	Measurement Counts! •	Tidbits from Behavior Science •	TrendSpotters •	TrendSpotters Open Toolkit •	Must-Read Feature Articles

References 1.	^ xx 2.	xx 3.	xx 4.	xx 5.	xx 6.	etc

External links •	ISPI.org •	xxx •	xxx