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Flybits platform is a cloud-based computer software company headquartered in Toronto, Canada. The company's enterprise experience design platform applies semantic computing, decentralized data processing, artificial intelligence, machine learning and context synthesis to tokenized data to deliver personalized customer experiences in real-time through digital channels including mobile apps.

History
Flybits platform was founded in 2013 by Hossein Rahnama, a computer scientist and associate professor at Ryerson University, as a result of his graduate research at Ryerson's Department of Computer Science. While graduating from his PhD he also co-founded the, Digital Media Zone (DMZ), with Sheldon Levy and Valerie Fox. His research focused on context-aware computing and artificial intelligence.

Rahnama is an associate professor at Ryerson University, a visiting faculty member at MIT Media Lab and a board member at Canadian Science Publishing and Home Capital Group. He was recognized as one of the Global MIT Technology Review Top 35 Innovators Under the Age of 35 in 2012, Canada's Top 40 under 40 in 2017, and a Top AI CEO in 2020.

The Flybits platform delivers personalized customer experiences that are triggered using insights from data such as banking transactions, preferential data and external data such as currency rates and market data. These inputs are assembled and enhanced with machine learning and AI algorithms and are used as triggers to orchestrate the timely delivery of engagements and customer experiences on mobile and web channels.

Flybits funding was kickstarted in 2013 by MaRS Investment Accelerator Fund and Ryerson University. The company has gone through 3 rounds of funding. Major investors include Mastercard, Citi Ventures, Reinventure (the venture capital arm of Australian bank, Westpac), Robert Bosch Venture, Trellis Capital, Vodafone Ventures, and Point72 Ventures.

In 2015, TD Bank became the first financial institution in Canada to use the Flybits platform to deliver personalized banking experiences. In 2016 ,TD Bank launched its mobile concierge service using Flybits software. In 2018, this was expanded to include TD Bank's US customers. In June 2021, Diebold Nixdorf worked with Flybits to launch Service Connect which uses data insights to help streamline experiences for its field operations via a mobile app. In October 2021, Flybits helped launch a personalized card-linked offers system via mobile apps.

In October 2021, Mastercard and Dubai First used Flybits platform to launch the Middle East and Africa region's first personalized mobile banking experience.

The company has received media coverage in mainstream news including Forbes, Entrepreneur, TechCrunch, and Yahoo! Finance among others.

Awards and Recognition

 * IEEE Toronto Technology Award for Leadership in Engineering
 * AI Solution of the Year 2021, Entrepreneur ME
 * Best Practices Award 2021: Product Leadership - Global Customer Experience, Frost & Sullivan
 * Top 50 Best Workplaces in Canada 2021
 * Canada’s Top Growing Companies 2022, The Globe & Mail
 * LinkedIn Top Startups 2019
 * Technology Fast 50, Companies-to-Watch 2019, Deloitte

External websites

 * Official website