User:GodknowsMuzila/sandbox

Godknows is a Graduate who holds a Computer Systems Engineering Honors Degree. I possess a sound background in working with programming languages such as php, java along with database management systems like SQL and Oracle 10g. Experienced in working with the Microsoft family of operating systems like WINXP and LINUX during my academic years.

A highly-motivated, productive and customer-focused team player with strong communication, interpersonal, organizational, time management, analytical and problem solving skills. Reliable and dedicated with the ability to grasp and apply new procedures quickly; organize and prioritize tasks to meet deadlines and adapt readily to new challenges of which most of the qualities grown and discovered during my time working for Barclays Bank of Botswana.

Employment History Current career level     Entry level

Quality Assurance Assessor (DATA ENTRY)

Barclays Bank of Botswana October 2013 – Present

DEPARTMENT: KYC - Quality Assurance

ROLES:

Working in the KYC Quality Assurance department included;

• Manually check listing all customer records • Remediating customer records • System check listing of all customer records • Amending customer records on e-box, ensuring they comply with the KYC standards as required by the Bank. • Scanning, sorting and storing customer records into the system • Ensuring that the company presented itself to a high level of customer service. • Ensuring that all customer details are captured and updated. • Proof reading all customer details to make sure they are 100% correct. • Making sure that all queries and complaints were resolved within the company's set Service Level Agreements. • Contributed to and participated in team meetings and activities • Working flexible hours

UNDERTAKEN SHORT TRAINING ONLINE COURSES IN:

o Know Your Customer (KYC) o Risk management o Anti-money laundering o Anti-bribery and corruption o Sanctions o Customer care o Fraud

Secretary General

Junior Chamber international October 2010 – November 2011

Volunteering (Community based Affairs)

Education History

Highest qualification     Honors Degree

Botswana Accountancy College & The University of Sunderland, UK Jul 2009 – May 2013 ( 3 years 11 months ) 2nd class (1st Division) Bsc. Honors Degree in Computer Systems Engineering

Modules Covered, amongst others;

o	Business Management (including financial accounting) o	Information Systems Project Management o	Corporate Business Communication (CBC) o	Computer Systems Administration (CSA 1 & 2) o	Research o	Advanced web Design (HTML, PHP) o	Distributed System o	Computer Networks (CN) o	Database Design & Development (basics and advanced) o	Internet Software Architectures

St. Josephs College Jan 2007 – Nov 2008 (1 year 11 months) O' level (BGCSE) 38 Points

Mogoditshane Junior Secondary School Jan 2004 – Nov 2006 ( 2 years 11 months ) Junior Secondary Certificate (JCSE) B

Skills and Personal Interests

Technical Skills:

o	Research; o	Information Systems Project Management; o	Database Design and Development; o	Systems Administration; o	Information System Design; o	Technical Documentation, o	Corporate Banking; o	Data Entry

Languages: Java, Php

Applications: Microsoft Office Suite, Internet Explorer, Dreamweaver and several email packages.

Operating Systems: Linux (basic), Windows XP

oProficient IT user. Competent with Word, Excel and PowerPoint, Visio, oHighly familiar and proficient with Relational database management systems oFamiliar with various report documentation tools such as Visio for efficient presentation oHighly numerate with strong attention to detail, achieving strong grades in my exams and continuing to use maths in my degree course. oFully computer literate with extensive software knowledge and proficiency covering a wide variety of applications.