User:HWIE57/NTRglobal

NTRglobal
NTRglobal is a privately-held company that sells Web-based remote support, remote control, systems' administration and collaboration software and services to businesses and IT professionals, such as managed service providers (MSPs). NTRglobal products, NTRsupport, NTRadmin , NTRmeeting and NTRconnect offer Web-based remote access, remote technical support and remote end-user device management via the Internet as [software as a service] and hybrid customer hosted delivery models.

NTRglobal is considered one of the largest examples of a SaaS vendor and the cloud computing software business model.

The company headquarters are co-located in the UK, Barcelona, Spain and Dallas, Texas with regional offices in France, Italy, Germany, the Benelux, Brazil and China Key management and spokepeople for NTRglobal include: NTRglobal CEO, Luis Font, NTRglobal worldwide sales, Andre Angel, NTRglobal worldwide marketing, Mikel Irizar, NTRglobal product management, Mark Cheshire, NTRglobal media and analyst relations, Heidi Wieland.

History
NTRglobal was co-founded in 2000 by Tomás Casanovas, Luis Font, and Joan Pons. Investors include Kennet Partners, Atlas Venture and investors Debaeque and Elaia Partners.

The company launched Web-based Inquiero a remote technical support and help desk software in 2000. Inquiero was renamed NTRsupport in 2006 as a global branding strategy. Today, NTRsupport offers versions for enterprise, small and midsize organizations and individual IT professionals. NTRsupport is localized in 17 languages including those with double-byte characters. More than 17,000 enterprises around the world subscribe to NTRsupport SaaS.

Products
NTRsupport Ultimate (formerly Inquiero) — software as a service and customer-hosted software where SaaS is not an option for businesses to facilitate remote technical support

NTRsupport Virtual Appliance — for midsize and large enterprises that require a virtual appliance software model that is hosted behind the firewall

NTRsupport Pro — provides professional help desk individuals with remote access to fix problems on an end user's desktop machine. Supports multiplatform devices including Windows, Window Mobile, iPhone, Linux and Mac

NTRadmin — is a systems administration SaaS that allows individual IT professionals to deliver remote support and help desk services and maintain computers and enduser devices remotely

NTRmeeting — collaboration and online meeting software

NTRconnect — remote desktop access for individuals and small and medium enterprises