User:Hoshiitd

It has been seen that social media has played a vital role in recent world events, be it the Egyptian revolt or the Libyan crisis. . One needs to understand the role of social media in today’s world. Thus, the main objective behind the use and implementation of social media in e-governance should be to encourage citizens’ participation in decision-making, feedback mechanism for efficient service delivery, in addition to dissemination of information to the citizens. Many countries have been working in formulating the framework for introducing social media