User:Hsahar/sandbox

I am engaged in ICT Industry since more than 36 years, I got wealth of experience and deep knowledge for lot of technical domains, Business & Development management and Customer Service.

I have a proven track record of building high performance multinational teams with an ability to increase revenues & margins, identify and implement of the new business opportunities.

I am specialized in Business Development, Managed Services, Customer Service, Call centers support, Contracts management, Strategy Development, CRM, ICT, Healthcare, Signalling, Utilities, Railway, O&G, e-commerce.

I gained an eclectic range of experience, employed by an array of multinational companies as Service Delivery manager and Customer support like Thomson C.S.F, Nortel Networks, and Alcatel-Lucent.

I am certified as Global Operation leader, Service Delivery management, Customer support, Green Built Lean Six Sigma, AIM L3, both of PMP and ITIL foundation certification are in completion progress