User:Ian Biles

Ian Biles is Service Delivery Manager at Yodel (Sandwell). Ian works the night shift and has an extremely good reputation. Ian is known as easy going in the main but ruthless when required. Ian appears to instinctively recognise and understand the ideal balance between staff and company. Statistically, Ian has gained results previously not seen at Sandwell despite a significant increase in workload. Statistically, Sandwell's night shift is among the very best in the whole of the UK and Ian's influence in that success cannot be under-estimated.