User:Imeaurmain29/sandbox

Issue : modem is not working Authentication : not done Modem : 2 wire 2701 cust dnt want to pay for the new modem verified the a/c by qna informed the cust abt the charges of the new modem power light is red on the modem cust sd if she would have to pay for the new modem she will cancel her services informed the cust abt the save desk provided with the ph # 888 321 2375 informed the cust that they are closed for today hoo mon to fri 8 till 6   sat and sun closed

Sup call

agent id : aw4469 BTN : 9549893869 CBN : 9549893869 Custs name : SEYMOUR ROSENTHAL Issue : cust is not able to access the internet Authentication : done by qna informed the cust abt the outage in his area provided with the etr

7722267437  gokul 9106558572  anil 4078265092  naqi 3342984278  gokul

Trouble Type: Slow Speed, Description: Profile Change Failure Trouble Type: Dispatch Inquiry, Description: Technician No Show Trouble Type: Dispatch Inquiry, Description: Bury Service Wire Dispatch Request. Trouble Type: No Surf, Description: IFITL. Trouble Type: Sync/No Surf, Description: Profile Change Failure. Trouble Type: No Sync or Int Sync, Description: Profile Change Failure

6788176238 Supratim`s Call