User:ImperialStyle

IT Administrator

K.M.Bilal ___________________________________________________________________________ Bilal Is a post graduated Dual HND in Computing & Computer Network Technology, also completed the Computer hardware. I worked as an IT Support Engineer and IT Administrator in different organizations for past Three years in Sri Lanka.

Educational Background

ICBT Campus (Cardiff Metropolitan University) 2016 – 2017 HND in Network Engineering.

Al-Hilal Center Collage 2014 – 2016 Higher School Pass

From CCS Collage 2014 - 2014 Diploma in Computer Hardware & Networking.

From CCS Collage 2013 - 2014 Diploma in AutoCAD.

Extracurricular activities •	I was a member in (President youth for nation) •	I was a member in Magazine Production Group, which we produced in school, also awarded by the principal. •	Scout camp activities. •	I have done the first Aid program. •	I have Participating leadership training campaign.

Experience

Position: IT Administrator & Marketing Manager

ReenaHands (Handloom Industry)   January 2018 – June 2018

Accountabilities / Responsibilities

•	Server Configuration •	User account creating. •	Website managing. •	Clint Support •	Backup •	Install Operating systems. (Accounting package, Office 365, Outlook, OS) •	Assembling & disassembling the computers. •	Install and configure corporate virus guards •	 Configuration of the Computers with the internet •	 Solving the regular upcoming Hardware issues •	 Evaluating the network issues •	 Solving the technical issues of the employees •	 Connecting the printers with the desktops & laptops •	 Routing & configuring the Network & LAN cables •	 Train the new Trainees in the IT department Position: IT Support engineer

The Kingsbury Hotel (5 star)      June 2016 – December 2017

Accountabilities / Responsibilities

•Install Operating systems. •Visit customer sites and troubleshoots Problems Clean viruses. •Setting up the CCTV system on your PC, Smart Phone or Android Device. •Remote Mobile Monitoring. •Backup & Access Permission. •Coordinates with and supports other internal and 3rd party IT resources. •Windows Server 2003 / 2008 / 2012 •Active Directory, DNS, DHCP, ADS Trust Relationship, GPO •Remote Access VNC, Remote viewer •Linux, Ubuntu (Installation) •Workstation, Micros, printers (Troubleshoot)

Projects Undertaken •	Prepared a Network project on “IP server” with the help of other 4 team members. •	Made a project on “Upgrade” for the Server. With IT Team. •	Made a software project on ‘Hospital doctor appointment’ individually.

Duties •	Installation and maintenance of all systems within a client’s digital environment •	Building, configuration and troubleshooting of server and desktop hardware •	Providing advice on selection and purchase of IT equipment. •	Maintaining maximum availability of supported services for users. •	Obtaining quotes for supply of goods and services from suppliers. •	Designing, implementing and managing Active Directory •	-Windows Server 2003 / 2008 / 2012 •	- Active Directory, DNS, DHCP, ADS Trust Relationship, GPO •	 Remote Access VNC, Remote viewer •	-Windows support for desktops - XP / Vista / 7 / 8 / 10 •	-MS office 2003 / 2008 / 2010 / 2013 •	- Monitors and maintains all computer systems and networks •	- Manages MS Office 365 administration including setting up new users' accounts and permissions •	- Installs and configures computer hardware, operating systems and applications •	- Monitors and maintains backup and recovery including carrying out logging and sampling of all system backups •	- Monitors and manages software licensing and ensures timely renewal •	- Carries out routine maintenance of systems and applications •	- Makes recommendations and obtains quotations for IT related hardware, software and consumables •	- Coordinates with and supports other internal and 3rd party IT resources. •	-talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues •	-CCTV Camera Installation •	-Setting up the CCTV system on your PC, Smart Phone or Android Device. •	- Remote Mobile Monitoring. •	- Backup & Access Permission. •	-DVR/NVR & Hard Disk Configuration. •	- IP address configuration. 	Technical Support •	- Provides first line support to users for all technical and functional issues •	- Troubleshoots system and network issues •	- Diagnoses and solves hardware or software faults •	- Provides training to end users. 	Advantage •	I have experience in Linux, Ubuntu (Installation) •	 Workstation, Micros, printers (Troubleshoot) •	Hospitality Experience and Interested (POS system, WorkStation configuration, opera supporting.) Achievements •	“Hospital doctor appointment” project was awarded as the best project of the Team.

Hobbies •	Internet surfing. •	Gaming. •	Playing Volley ball.

Languages •	English •	Sinhala •	Tamil