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Charles Berger's Uncertainty reduction theory notes
Charles Berger (academic)

Communication theory about uncertainty reduction between two people during in different situations. communication theory from post-positivist tradition.

Personal relationship = fraught Berger's theory gain +knowledge +create understanding

2 types of Uncertainty: Behavior questions - reduced by procedural protocols Cognitive questions - reduced by acquiring information

FROM WIKIPEDIA PAGE
Assumptions

There are seven assumptions associated with Uncertainty Reduction Theory.

People experience uncertainty in interpersonal settings. Uncertainty is an aversive state, generating cognitive stress. When strangers meet, their primary concern is to reduce their uncertainty or to increase predictability. Interpersonal communication is a developmental process that occurs through stages. Interpersonal communication is the primary means of uncertainty reduction. The quantity and nature of information that people share change through time. It is possible to predict people's behavior in a lawlike fashion.

9 Axioms :
 * Verbal communication
 * non-verbal warmth
 * information seeking
 * self-disclosure
 * reciprocity
 * similarity
 * liking
 * shared networks
 * inverse relationship