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Jean-François Manzoni (born 15 May 1961) is President (Dean) of IMD (Lausanne, Singapore), where he also serves as the Nestlé Chaired Professor.

Professor Manzoni’s research, teaching and consulting activities are focused on leadership, the development of high performance organizations and corporate governance.

The recipient of several awards for excellence in teaching, Professor Manzoni is a frequent keynote speaker. He also performs consulting, top management team support and leadership development work for several international organizations, which has led him to work in more than thirty countries over the years.

He is a member of the Human Capital Leadership Institute’s International Advisory Panel and was invited to the 2014 and 2016 World Economic Forum meetings in Davos.

Early life and education
A citizen of Canada and France, Professor Manzoni received his Doctorate from Harvard Business School. He had earlier graduated from l’Ecole des Hautes Etudes Commerciales de Montréal and worked with Ernst and Young in Montreal before receiving an MBA from McGill University.

Prior to re-joining IMD in 2016, he spent 5 years on INSEAD’s Singapore campus (2011-2016) during which he directed for three years INSEAD’s Global Leadership Centre, and 12 years on its Fontainebleau campus (1992-2004) during which he founded and directed the PwC Research Initiative on High Performance Organizations. He also previously spent seven years at IMD (2004-2010), where he served as Professor of Leadership and Organizational Development and directed, among other programmes, IMD’s Breakthrough Program for Senior Executives.

Professional activities
At the organisational level, he studies the content of change (including the use of levers such as strategy, structure and systems), the management of the change process and the role of leaders therein. His work in this area has appeared in several articles and books. He has written over 30 cases, four of which received Case of the Year Awards from the European Foundation for Management Development or the European Case Clearing House. He also acted as content expert in the development of a ground-breaking computer-based change management simulation, the Change Pro Simulation®.

At the individual level, Professor Manzoni studies how leaders can create a high performance work environment and what they can do to modify their leadership style in that direction. This stream of research has led to several articles and a book entitled The Set-Up to Fail Syndrome: How good managers cause great people to fail (Harvard Business School Press, with Jean-Louis Barsoux). This book, which built on Manzoni’s and Barsoux’s initial Harvard Business Review article introducing the term “set-up-to-fail syndrome”, received two Book of the Year awards and is being discussed in undergraduate, MBA and executive development programs all over the world.

On the corporate governance side, Professor Manzoni focuses on interpersonal dynamics within the Boardroom and between management and the Board. Ongoing research examining the impact of interpersonal dynamics on increasingly diverse Boards of Directors received the 2011 Research Award on Leadership & Corporate Governance from the Association of Executive Search Consultants.  He is a member of the Board of Singapore’s Civil Service College and a Fellow of the Singapore Institute of Directors.

Books

 * Performance Measurement and Management Control: Behavioral Implications and Human Actions, Antonio Davila, Marc J. Epstein and Jean-François Manzoni, Editors (Emerald, 2014).
 * Performance Measurement and Management Control: Global Issues, Antonio Davila, Marc J. Epstein and Jean-François Manzoni, Editors (Emerald, 2012).
 * Performance Measurement and Management Control: Innovative Concepts and Practices, Marc J. Epstein, Jean-François Manzoni and Antonio Davila, Editors (Emerald, 2010).
 * Performance Measurement and Management Control: Measuring and Rewarding Performance, Marc J. Epstein and Jean-François Manzoni, Editors (Emerald, 2008).
 * Performance Measurement and Management Control: Measuring and Rewarding Performance, Marc J. Epstein and Jean-François Manzoni, Editors (Emerald, 2008).
 * Performance Measurement and Management Control: Superior Organizational  Performance, Marc J. Epstein and Jean-François Manzoni, Editors (Elsevier Science/JAI Press, 2004).
 * The Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail, Jean-François Manzoni and Jean-Louis Barsoux (Harvard Business School Press, 2002)
 * Performance Measurement and Management Control: A Compendium of Research, Marc J. Epstein and Jean-François Manzoni, Editors (JAI Press, 2002)
 * Process Reengineering, Organizational Change and Performance Improvement, Soumitra Dutta and Jean-François Manzoni (McGraw Hill, 1999)

Articles

 * “To Get More Feedback, Act More Coachable”, HBR Blog post, September 22, 2016
 * “Stakeholder Strategies Make or Break Sustainable Business”, by Jean-Francois Manzoni, Craig Smith and Horacio Falcão, Knowledge@INSEAD  (October 2015)
 * “The Support-Challenge Tightrope in Board-CEO Interactions”, Knowledge@INSEAD (April 2015)
 * “Redefining Sustainability”, Knowledge @INSEAD (March 2, 2015)
 * “Dealing with a Hands-Off Boss”, Harvard Business Review blog post, December 17, 2014.
 * “Dysfunctional dynamics behind boardroom conflicts”, Singapore Institute of Directors Directors’ Bulletin (4th Quarter, 2014, pp. 21-23)
 * “Lifelong Learning: The challenges and how to beat them”, HQ Asia, January 2013, pp. 66-69
 * “Nurturing a High Integrity Culture”, Rotman Magazine, Winter 2013, pp. 22-27
 * “Widening the lens: The challenges of leveraging boardroom diversity”, by Jean-François Manzoni, Paul Strebel and Jean-Louis Barsoux, Rotman Magazine (Spring 2011, pp. 64-69)
 * “Strategic Performance Measurement: Benefits, limitations and paradoxes”, by Pietro Micheli and Jean-François Manzoni, Long Range Planning (Vol. 43, No. 4 (August 2010), pp. 465-476)
 * “Bosses Beware: Are Your Subordinates Setting You Up To Fail?”, by Jean-François Manzoni and Jean-Louis Barsoux:, Sloan Management Review (Vol. 50, No. 4, Summer 2009, pp. 43-51)