User:Jaydavidmartin/Administrative burdens

Administrative burdens

Description
Pamela Herd and Donald Moynihan identify three categories of administrative burden:
 * 1) Learning costs: Time and effort expended searching for information about public services, e.g. spending time to find out about available government programs, determining if one is eligible
 * 2) Compliance costs: Burdens people face complying with rules and requirements, e.g. fees, time spent waiting in line, completing forms, or providing documentation
 * 3) Psychological costs: Experiencing stress, loss of autonomy, or stigma that comes from accessing public services

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