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SonderMind
SonderMind Inc. is a mental health care provider for in-person and telehealth mental health services, including talk therapy and psychiatry. SonderMind allows people with many types of insurance to find in-network mental health therapists, psychiatrists, and psychiatric nurse practitioners. SonderMind also allows people without insurance to find care through competitive self-pay services. Through accessible, personalized mental health care, SonderMind is focused on improving outcomes for individuals.

SonderMind's individualized approach to care starts with using innovative technology to help people find the right, in-network therapist for them based on their needs. From there, SonderMind's licensed clinicians are committed to delivering high-quality, evidence-based care.

To ensure the delivery of high-quality care, each SonderMind clinician must apply, go through an interview process, and meet certain education and degree requirements, including full licenses and the required documented certifications and training. SonderMind defines care expectations while also providing tools to clinicians such as clinical note-taking, secure telehealth capabilities, outcome measurement, messaging, and direct booking to further support the delivery of high-quality mental health care.

SonderMind is led by co-founder and CEO Mark Frank with the mission to redesign mental and behavioral health through improved access, utilization and outcomes. As of 2022, SonderMind services are available in 15 states and the District of Columbia.

History
The idea for SonderMind was born after CEO Mark Frank’s personal difficulties trying to find a therapist who was in-network with his insurance. At the same time, Frank’s sister, a licensed professional counselor, also expressed difficulties in growing her practice.

In 2014, Frank partnered with Sean Boyd, a licensed professional counselor, and co-founded SonderMind LLC. Eventually becoming SonderMind Inc. in 2017, SonderMind first offered in-person therapy appointments only. However, in the first quarter of 2020, SonderMind focused on the launch of its video telehealth services, connecting people to their sessions virtually, through a secure and HIPAA-compliant portal. This launch was largely due to the impact of the coronavirus pandemic and the increased demand for therapy services.

In April 2019, SonderMind successfully raised $3 million in Series A financing. A year later, the company raised $27 million in a Series B round of funding. In July of 2021, SonderMind raised $150 million in Series C financing, launching the Denver-based startup to a $1 billion valuation.

In October of 2021, SonderMind acquired Qntfy, a predictive analytics platform. With permission from patients, the Qntfy platform gathered mental health and biometric data from things like health applications and wearable devices, and then analyzed that information to help identify treatment recommendations through machine learning. Qntfy's data learning capabilities enhance the SonderMind intake process for new clients, providing additional insights for more clinically effective pairings between clients and clinicians. Additionally, Qntfy’s data learning capabilities will help facilitate measurement-based care for clinicians, enabling them to deliver more data-driven and personalized behavioral health care.

In 2021, the company grew significantly, and thousands of SonderMind therapists are actively serving clients.

In November of 2022, SonderMind acquired neuroscience company Total Brain, which has an integrated, science-backed platform offering mental health assessments and monitoring, to enhance personalized mental health care and expand the way people engage with their mental well-being. Through the integration of Total Brain’s mental health monitoring and support platform with SonderMind, clients will be able to better understand their mental wellness outside of therapy and utilize digital tools as part of their therapeutic care. Total Brain’s application and research will allow SonderMind to expand the ecosystem of where people engage with mental health — on their own, at work, or with a therapist — at every stage of their personal journey, with the goal of helping them get better, faster. The integration will also help clinicians better deliver measurement-based care through expanded client insights.

Therapy
SonderMind provides in-person and telehealth therapy services for individuals. The company connects individuals seeking mental health care with the right licensed behavioral health professional to help them, based on several factors, including provider specialty, availability, location, and insurance.

Psychiatry
SonderMind psychiatry, currently available in Colorado and Ohio, connects individuals with a doctor or nurse practitioner for expert medical care if they may be in need of mental health support that involves medication. SonderMind offers in-person and telehealth psychiatry services and connects individuals to psychiatric providers based on several factors including provider specialty, availability, location, and insurance.

Mental health resources
Via their website, SonderMind offers free mental health resources and education to individuals to support them throughout their therapy journey. Individuals can visit SonderMind’s website to browse articles on various topics, from exploring mental health conditions to information about using insurance benefits to pay for therapy. Via his column on Psychology Today, Doug Newton, MD, MPH, Chief Medical Oﬃcer at SonderMind, provides further expertise and tips on mental health topics.

Key Leadership

 * Mark Frank, Co-Founder and Chief Executive Oﬃcer
 * Glen Coppersmith, PhD, Chief Data Oﬃcer
 * Mindy Heintskill, Chief Marketing Officer
 * Corley Hughes, Chief Financial Oﬃcer
 * Shouvick Mukherjee, Chief Technology Officer
 * Matt Mund, President and GM of Total Brain, a SonderMind company
 * Doug Newton, MD, MPH, Chief Medical Oﬃcer
 * Brannan Schell, Chief Operating Oﬃcer

Research
SonderMind partnered with the University of Denver in 2022 to conduct research focused on patients accessing care, connecting patients with the right therapist for them, and care outcomes at SonderMind. Using SonderMind’s tech-enabled platform, Dr. Jesse Owen, a professor of counseling psychology at the University of Denver, and his research team use anonymized data and metrics to answer behavioral health research questions, especially around the efficacy of measurement-based care. The goal is to use these findings to better inform clinical decisions and ensure SonderMind providers are delivering the highest-quality of care to drive improved client outcomes.