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Harriet H. Naylor (December 19, 1912 – June 15, 2000) was a pioneer regarding the promotion of the management of volunteers as a profession and may have coined the phrase volunteerism. For more than 20 years, the most prestigious award for managers of volunteers was named for Naylor.

ISBN	1118046587, 9781118046586

ISBN	1118852869, 9781118852866

Career
Naylor graduated from xxx in xxx in xxx.

In the early 1970s, Naylor was a staff member of the National Center for Voluntary Action, from which the Points of Light Foundation eventually evolved more than twenty years later. In 1973, she published Volunteers Today (Dryden Press), considered by Susan J. Ellis as the first book about the management of volunteers. Ellis says Naylor coined the word "volunteerism" in a booklet she wrote in 1969, in order to differentiate it from "voluntarism" and "'voluntary." CITATIONNEEDED

In the mid-1970s she was hired by what was then "HEW"--the former United States Department of Health, Education and Welfare--to become the first-ever national Director of its Office of Volunteer Development. CITATIONNEEDED

Before 1977, the U.S. Labor Department's Dictionary of Occupational Titles did not include any mention of volunteer program management as a distinct type of work. Ellis notes, "The absence of this title made it difficult if not impossible for federal and state government agencies to create paid positions for this function. Moreover, many private industries followed the Labor Department's guidelines." Ellis says that it is because of Naylor that, as of the Summer 1977, the new edition of the U.S. Department of Labor's Dictionary of Occupational Titles included a new career ladder and occupation: Supervisor, Coordinator, and Director of Volunteer Services. The Dictionary classified the new positions as "professional, technical and managerial:

https://www.e-volunteerism.com/quarterly/00fall/naylorintro Volume I, Issue 1, October 2000-A+A Who Is Harriet Naylor Anyway? Susan J. Ellis e-Volunteerism

Quotes
''There's no better way to learn about the value and impact of services than as a volunteer. An ideal "laboratory for learning decision-making" exists in the volunteer world, in advisory groups, staff and volunteer meetings -- the whole program development process, from needs determination to evaluation. Volunteering is experiential education in its most realistic form. Free to choose what (s)he will do, the volunteer is also free to concentrate on one person (staff member or client) and seek understanding of his(her) situation in depth. Simplistically, (s)he can ignore technical labels, such as disease names, or offense categories, get to know victims as persons and see cause-and-effect relationships in real situations. This interest and concern is not only therapeutic to the unfortunate victim, but becomes a motivating force to the volunteer's desire to change intolerable conditions. The energizing effect on the volunteer is reflected in volunteer/staff relationships. The new perspective which volunteer participation brings to the service delivery system energizes the people around him (her). Change agentry could be said to start right there. Executives have persuaded me that standards are raised just by the expectation of the volunteer presence in the environment.'' Harriet H. Naylor, The National Conference on Citizen Participation 1978, Briefing Paper for General Issue Workshop 8: "Volunteering as Citizen Participation," p. 2.

''If we are to deserve the privilege of being entrusted as professional persons, we shall have to take a deeper and broader vision of the significance of volunteer work to the volunteer, to the recipient, to the agency, and to the whole community. We ought to be leaders in the community, not simply suppliers of free labor. We could be developing volunteering as a route out of powerlessness for our recipients. We should defend the right to volunteer, and work with our fellow coordinators to find the broadest possible range of choice for volunteers, in the kinds of work they could do and the influence they could have on new programming and policy development...'' Harriet H. Naylor, "On Becoming a Profession," speech to the American Association of Volunteer Services Coordinators annual meeting, Denver CO. September 1974.

Honors
The Association for Volunteer Administration has named its most prestigious award after her, as have several state associations.1

Volume I, Issue 1, October 2000-A+A Who Is Harriet Naylor Anyway? https://www.energizeinc.com/a-z/article-internal/13035

The Association for Volunteer Administration (AVA) named of an award after her, the Harriet Naylor Distinguished Member Service Award, presented annually from 1981 to 2004. Winners of the award
 * 1981  Marion Jeffery
 * 1982  Carol G. Moore; Marlene Wilson
 * 1983  Eva Schindler-Rainman
 * 1984  Ivan H. Scheier
 * 1985  Harriet Naylor; Sarah Jane Rehnborg, CVA
 * 1986  Sue Vineyard
 * 1987  Joanne Holbrook Patton
 * 1988  Winifred Brown, CVA
 * 1989  Susan J. Ellis
 * 1990  Christine C. Franklin, CVA
 * 1991  Nancy Jane Barker
 * 1992  Laura Lee Geraghty
 * 1993  Caroline W. Todd
 * 1994  Billie Ann Myers
 * 1995  Katherine H. Campbell, CVA
 * 1996  Jeanne Bradner
 * 1997  Jane Leighty Justis
 * 1999  Betty Stallings, MSW
 * 2000  Kathy McCleskey
 * 2001  Jackie Norris, CVA
 * 2002  Suzanne Lawson, CVA
 * 2004  Jeffrey L. Brudney, Ph.D.

Also see

 * Sharon Capeling-Alakija
 * Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA)
 * Association of Leaders in Volunteer Engagement (ALIVE)
 * Community engagement
 * Human resources
 * Human resource management