User:JesAshMon

The definition of online trolling has been examined within the context of communication research; however, there is no exact definition. This is due to the fact that trolling means different things to different people and online communities. Kiesler et al. (1984, cited in Binns,2012) and Siegel et al. (1986, cited in Binns, 2012) have conducted early research that indicates and examines the “deindividualization in computer-mediated communication” (pp.549). The sense of anonymity that the Internet provided for its users allows low self-awareness and the likelihood that individuals will act on the inhibited impulses (Binns, 2012). As mentioned in Binns (2012), Suler 2004 defines two types of disinhibition - toxic and benign disinhibition - that individuals reveal in online discussions. Toxic disinhibition refers to characteristics of rude language, anger, and harsh criticism. According to Hardaker, (2010, pp. 224) the common characteristic of the various definitions of trolling is “the posting of incendiary comments with the intent of provoking others into conflict” (Hopkinson, 2013, pp. 9). Brott (2007) provides a list of behaviors that he deems positive in relation to communication behaviors and styles. Some of these include: “Affirming the feelings and needs of others, compromising, negotiating, helping others succeed, expressing respect for values and opinions of others, and talking positively and constructively” (Brott, 2007, pp. 1). Following these characteristics of positive communication styles, trolling goes against all of them. Trolling is centered on the toller’s enjoyment of negative communication behaviors. Klempkaand & Stimson (2014) sought to understand “what behaviors are commonly identified as trolling?” (pp.12). These communication characteristics included the use of sexist or homophobic language, mention of physical violence, poor grammar or profanity, and nonsensical and rude to individuals reading the comments (Klempkaand & Stimson, 2014). All of these characteristics are consistent with what Brott would deem poor communication behavior.