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Delivering for America
In March 2021, the Postal Service launched a 10-year reform plan called Delivering for America, intended to improve the agency's financial stability, service reliability, and operational efficiency. The plan includes $40 billion in investments meant to improve USPS technology and facilities.

As part of Delivering for America, the Postal Service introduced the USPS Connect offering in June 2022 and USPS Ground Advantage in July 2023. Together, these offerings have expanded expedited parcel shipping options for the agency's customers. Between Delivering for America's inception and September 2023, USPS installed 348 new package sorting machines within its facilities. As of September 2023, the Postal Service is able to process approximately 70 million packages per day, up from 53 million in 2021, and 60 million in 2022.

USPS announced in July 2022 that it would be building 60 new regional processing and distribution centers in order to replace smaller, redundant facilities. The first of these new facilities is a million-square foot building in Atlanta that, as of March 2023, is under construction.

In May 2023, the Postal Service announced that its Delivering for America initiatives had cut the agency's projected losses through 2031 from $160 billion to $70 billion. Losses are projected to go down due to postage rate increases, improved operational efficiency from the consolidation of its delivery network, and the passage Postal Service Reform Act of 2022, which lifted financial burdens placed on the Postal Service by the 2006 Postal Accountability and Enhancement Act.

Under the Delivering for America plan, USPS has focused on reducing employee turnover. The Postal Service has also sought to reduce its reliance on seasonal employees by stabilizing the size of its career workforce. Between October 2020 and September 2023, the Postal Service converted 150,000 of its pre-career workers into full-time employees.