User:Jpsmith2001/sandbox

RGR(Return Good Requested) System/Process: Rolling Ground Return parts return process for U.S. and Canadian Distributors. Description of System/Process: The Rolling Ground Return allocation for each Distributor is 5% of the previous year’s purchases. The Distributor can return parts for 100% credit, but there is a 12 month limit. The Invoice Number is required. The Distributor is responsible for shipping charges. Recommend Distributor submit a Rolling Ground Return once per year, however Distributor may submit more frequently. To submit, Distributor sends an Excel spreadsheet with the quantities, part numbers, and invoice numbers to the Parts Rep (who will forward to Interface) or directly to Interface (interface@perkins.com). See sample form (Rolling Return Form Blank). If the Distributor sends the form directly to Interface, Perkins will just contact the Parts Rep for approval. Interface will advise the RGR (Return Good Requested) number. The Distributor is required to label the shipment with this RGR number. Why Is It Required: The Rolling Ground Return parts return process helps Distributors by allowing them to return parts due to a lost sale or sourcing a part elsewhere to expedite delivery to the Customer. The process was implemented to eliminate the research and negotiation required to return a part. Does it Need Authorization: Yes. If Yes, Who Needs to Sign Off: Interface will approve and provide RGR number. The Parts Rep. is responsible to track returns against annual allocation. Which Group Owns It: Interface & Parts Rep.