User:Katierstice/sandbox

Commercial purposes (Draft)
There has been a great deal of controversy about the use of bots in an automated trading function. Auction website eBay has been to court in an attempt to suppress a third-party company from using bots to traverse their site looking for bargains; this approach backfired on eBay and attracted the attention of further bots. The United Kingdom-based bet exchange Betfair saw such a large amount of traffic coming from bots they launched a WebService API aimed at bot programmers through which Betfair can actively manage bot interactions.

Bot farms are known to be used in online app stores, like the Apple App Store and Google Play, to manipulate positions or to increase positive ratings/reviews. Some consumers find that internet bots are a nuisance but companies feel the opposite way.

Companies use internet bots to increase online engagement and streamline communication. Companies often use bots to cut down on cost, instead of employing people to communicate with consumers, companies have developed new ways to be efficient. These chatbots are used to answer customers' questions. For example, Dominos has developed a catbot that can take orders via Facebook messenger. Catbots allow companies to allocate their employees' time to more important things.

Positive Effects of Internet Bots
Companies and customers can benefit from internet bots. Internet bots are allowing customers to communicate with companies without having to communicate with having to communicate with a person. KLM Royal Dutch Airlines has produced a chatbot that allows costumers to receive boarding passes, check in reminders, and other information that is needed for a flight. Companies has made chatbots that can benefit customers. Customer engagement has grown since these chatbots have been developed.

Chat bots are used on a daily basis. Google Assistant and Siri are considered forms of chat bots. Google Assistant and Siri allow people to ask questions and get a response using an AI system. These technological advances are positively benefiting people's daily lives.

Article Evaluation
- this is a new topic so there is not extensive information on it

- a large amount of information on the malicious purposes, it is the largest section

- other sections need more information so it does not appear to be a bias against internet bots

- very bias

- portrayed as a negative thing

- need to show more about the positive side