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The Board of Veterans' Appeals (BVA) is an administrative tribunal within the United States Department of Veterans Affairs (VA), located in Washington, D.C. Established in the 1930s, it determines whether U.S. military veterans are entitled to claimed veterans' benefits and services. The Board's mission is to conduct hearings and decide appeals properly before the Board in a timely manner. The Board's jurisdiction extends to all questions in matters involving a decision by the Secretary under a law that affects a provision of benefits by the Secretary to Veterans, their dependents, or their Survivors. Final decision on such appeals are made by the Board based on the entire record in the proceedings and upon consideration of all evidence and applicable provisions of law and regulation. The Board's review is de novo.

In Fiscal Year 2018, the Board issued over 81,000 decisions for Veterans and their families, which is the highest number of decisions issued by the Board since the 1988 enactment of the Veterans' Judicial Review Act (VJRA), which established the United States Court of Appeals for Veterans Claims (CAVC). The Fiscal Year (FY) 2018 total of 85,288 decisions is a 62% increase over the FY 17 total of 52,537. Additionally, the Board held 16,422 hearings. The Board continued its improved output and hearings in 2019, 2020, and 2021 - doubling the number of decisions held in 4 years time -increasing decisions issued to more than 100,000 and hearings held to over 23,000. Additionally, the Board implemented innovative changes ranging from the Interactive Decision Template tool to Virtual Tele-hearing opportunities using cell phones. The Board began a strong recruitment of veterans and military spouses across several positions to include Veterans Law Judges, attorneys, and administrative and operations personnel to enhance and improve service to veterans and their families.

The current chairman of the Board is Cheryl L. Mason of Virginia, who was nominated by President Trump on September 5, 2017. Chairman Mason was confirmed by the Senate on November 8, 2017, and was sworn in by then-Secretary David J. Shulkin, on December 3, 2017. On April 15, 2022, President Biden announced his intention to nominate Jaime Areizaga-Soto to replace Chairman Mason.

Chairman of the Board
The Board is led by a chairman, a Vice Chairman, and a five Deputy Vice Chairmen, an executive director, and Chief Counsel. The Chairman ranks equivalent to an department Assistant Secretary, and is nominated by the President and confirmed by the Senate for a term of six years.

Beginning in 2011, and continuing up until the appointment of Chairman Mason in 2017, the Board was led by the Secretary's designated Vice Chairman, who was then performing the duties of the Chairman as the Executive in Charge. President Obama nominated former Chief Veterans Law Judge Constance B. Tobias to be the 10th Chairman to replace the retired James P. Terry. in the second session (2012) of the 112th Congress, as well as both the 1st (2013) and 2nd (2014) sessions of the 113th Congress. A confirmation hearing was held by the Senate Veterans Affairs Committee in November 2013, however no action was taken by the Senate beyond that single hearing, and her nominations were returned to the President at the end of each session.

List of board chairman from 1934–present
{| class="wikitable sortable mw-collapsible mw-collapsed" !Chairman Name !Assumed Office !Left Office !Appointed by !Agency Executive Harry S. Truman Dwight D. Eisenhower Omar Bradley Carl R. Gray Jr. Harvey V. Higley John F. Kennedy Lyndon B. Johnson Richard Nixon John S. Gleason Jr. William J. Driver Donald E. Johnson Jimmy Carter Max Cleland George H. W. Bush Harry N. Walters Thomas K. Turnage Edward Derwinski Bill Clinton Jesse Brown George W. Bush Anthony Principi Barack Obama James Peake Eric Shinseki Bob McDonald Joe Biden Robert Wilkie Denis McDonough
 * John G. Pollard
 * 1934
 * 1937
 * Franklin D. Roosevelt
 * Frank T. Hines
 * Robert L. Jarnagin
 * 1937
 * 1957
 * Franklin D. Roosevelt
 * 1957
 * Franklin D. Roosevelt
 * Frank T. Hines
 * James W. Stencil
 * 1957
 * 1971
 * Dwight D. Eisenhower
 * Dwight D. Eisenhower
 * Sumner G. Whittier
 * Lawrence R. Pierce, Jr.
 * 1971
 * 1974
 * Richard Nixon
 * Donald E. Johnson
 * Sydney J. Shuman
 * 1974
 * 1981
 * Gerald Ford
 * 1981
 * Gerald Ford
 * Richard L. Roudebush
 * Kenneth E. Eaton
 * 1982
 * 1991
 * Ronald Reagan
 * Ronald Reagan
 * Robert Nimmo
 * Charles Cragin
 * March 1991
 * March 1997
 * George H. W. Bush
 * George H. W. Bush
 * Ed Derwinski
 * Eligah D. Clark
 * November 1998
 * November 2004
 * Bill Clinton
 * Bill Clinton
 * Togo D. West, Jr.
 * James P. Terry
 * July 2005
 * February 2011
 * George W. Bush
 * George W. Bush
 * Jim Nicholson
 * Steven L. Kelley Vice Chairman / Executive in Charge
 * February 2011
 * June 2013
 * rowspan="3" |Barack Obama
 * Eric Shinseki
 * Laura H. Eskenazi Vice Chairman / Executive in Charge
 * June 2013
 * August 2016
 * Eric Shinseki
 * August 2016
 * Eric Shinseki
 * Carol A. DiBattiste Vice Chairman / Executive in Charge
 * August 2016
 * January 2017
 * Bob McDonald
 * David C. Spickler Vice Chairman / Executive in Charge
 * January 2017
 * December 2017
 * Donald Trump
 * David Shulkin
 * Cheryl L. Mason
 * December 2017
 * (incumbent)
 * Donald Trump
 * December 2017
 * (incumbent)
 * Donald Trump
 * David Shulkin
 * colspan="5" |
 * colspan="5" |

Vice Chairman, Deputy Vice Chairmen, and other Senior Executives
The Vice Chairman of the Board is appointed by the Secretary, with the approval of the President, and serves at the pleasure of the Secretary. He or she assists the chairman with the day-to-day operations of the Board, overseeing appellate operations through the five Deputy Vice Chairmen (DVC), one of which is the Senior Deputy Vice Chairman. All DVCs serves as a member of Board's top leadership team, but are primarily responsible for overseeing the work of Veterans Law Judges, counsel, and other legal support personnel to identify, appropriately consider, and resolve appeals. Other executive staff include Chief Counsel, who oversees the Board's Quality Review, Litigation Support, Customer Service and Records Management programs, and the executive director of Appellate Support, which is responsible for overseeing the non-decision making portions of the Board, such as human resources, logistics and supplies, and IT.

Members of the Board
The Board has as many members as the Secretary of the Department of Veterans Affairs deems "necessary in order to conduct hearings and dispose of appeals properly before the Board in a timely manner". Board members are appointed by the Secretary, with the approval of the President. Members of the Board are appointed by the Secretary of VA and approved by the President and are commissioned as Veterans Law Judges (VLJs)., the Board consists of 108 members that are titled as Veterans' Law Judges (VLJ), similar to that of other executive branch administrative law judges in the United States. VLJs are appointed to the Board by the Secretary, with approval from the President, on the recommendation of the chairman, and must be an attorney "in good standing" with any state bar. Each VLJ can decide an appeal in either a single-judge decision, or in certain cases, a panel decision of at least three VLJs. The Chairman, Vice Chairman, Deputy Vice Chairmen, and Chief Counsel are all members of the Board. However, the Chairman is prohibited by law from deciding appeals, unless he or she is sitting as part of a panel.

The Board also employs nearly 800 attorney-advisors, which are staff attorneys also trained in veterans law who assist each VLJ review the facts of each case and write the decision, and a number of non-decision writing attorneys, professional and administrative staff to help execute the numerous other Board programs supporting the decision teams.

Appeals process
The United States has the most comprehensive system of assistance for Veterans of any nation in the world, with roots that can be traced back to 1636, when the Pilgrims of Plymouth Colony were at war with the Pequot Indians. The Pilgrims passed a law that stated that disabled soldiers would be supported by the colony. Later, the Continental Congress of 1776 encouraged enlistments during the Revolutionary War, providing pensions to disabled soldiers. In the early days of the Republic, individual states and communities provided direct medical and hospital care to Veterans. In 1811, the federal government authorized the first domiciliary and medical facility for Veterans. Also in the 19th century, the nation's Veterans assistance program was expanded to include benefits and pensions not only for Veterans, but for their widows and dependents. This commitment is reflected in U.S. President Abraham Lincoln's words "to care for him who shall have borne the battle and for this widow, and his orphan,"  which is also the current motto of the United States Department of Veterans Affairs.

The Veterans appeals process is a complex, non-linear process, which is set in law and is unique from other standard appeals processes across the Federal and judicial systems.

Due to increasing difficulty to address the growing number of appeals, Congress passed the Veterans Appeals Improvement and Modernization Act of 2017 ("AMA") which was signed into law on August 23, 2017. AMA was implemented by the VA on February 19, 2019. Currently, the department is adjudicating claims and appeals under the previous legacy system and the new Appeals Modernization system. The department is aiming to finish the legacy backlog by 2023.

Procedure
An individual may file a claim for VA Veterans benefits and programs, such as: Disability Compensation; Education Assistance (GI Bill/ Post 9-11 GI Bill); Insurance; Dependency and Indemnity Compensation; Medical; Pension; and Vocational Rehabilitation and Education (VR&E). The most common claim is for Disability Compensation, which comprised 93.88 percent of all appeals in Fiscal Year 2015. For example, a Veteran who receives an injury, or develops a medical condition while serving in the United States Armed Forces, is generally entitled to receive compensation based on the degree to which the injury affects things like the person's mobility, future earning capacity, or quality of life. A claimant seeking such benefits first files a claim with a Regional Office of the VA located near the claimant. When a claimant's application for benefits has been denied by the Agency of Original Jurisdiction (AOJ), such as the Veterans Benefits Administration (VBA), Veterans Health Administration (VHA) or National Cemetery Administration (NCA), depending on the type of appeal (legacy or AMA), an notice of disagreement is filed with either the AOJ or the Board itself. The Board then makes the final determination on an appeal within the VA's jurisdiction.

Legacy Appeals
VA considers any decision issued prior to February 19, 2019, a legacy appeal, which was the effective date of the Appeals Modernization Act. A feature of the legacy VA appeals process is a continuous open record that allows a Veteran, Survivor, or other appellant to submit new evidence and/or make new argument at any point from the beginning to the end of the appeals process. Additionally, the duty to assist throughout the appeals process requires VA to develop further evidence on the Veteran's behalf and pursue new argument and theories of entitlement. Each time arguments are presented and evidence is added/ obtained, the AOJ generally must issue another decision considering that evidence, which protracts the timeline for appellate resolution. Legacy appeals have the most complex process, due to the aforementioned requirements that frequently resulted in the appellate delays at the AOJ level.

If a Veteran disagrees with all or part of a VA decision, he or she must first file a legacy Notice of Disagreement (NOD) with the AOJ within one year from the date of the letter notifying the Veteran of the claims decision. Prior to 2017, NODs could be filed on any form accepted by the Secretary, but since 2017, must be filed on the prescribed standard form. Once received, the local VA office will again review the Veteran's file again de novo, and prepare a written explanation of why the claim was denied, known as the Statement of the Case (SOC). Once completed, the AOJ will provide a copy to the claimant and his attorney, claims agent or Veteran Service Officer by mail.

After reviewing the Statement of the Case (SOC), the Veteran (appellant), and his or her attorney, claims agent, or Veterans Service Officer, has sixty (60) days to file a substantive appeal on a VA Form 9, Appeal to Board of Veterans' Appeals', identifying what issued they continue to disagree with. At this time, the appellant may elect an optional hearing before a Veterans Law Judge, or may allow the VLJ to decide the appeal on the evidence of record. After a substantive appeal is filed, the local VA office will certify and transfer the appeal to the Board of Veterans’ Appeals. The Board will hold a hearing (if one was requested) and will issue a decision to be prepared and mailed to the appellant. If the optional in-person, travel board or video teleconference hearing with a Veterans Law Judge at the Board of Veterans’ Appeals is selected on the VA Form 9, in the case of travel or videoconference hearings, be scheduled at the Regional Office (or other VA facility) closest to the appellant, or for Central Office hearings, at the Board's offices in Washington, DC. An appellant's travel costs for a hearing are not paid by VA.

The only caveat to this process is that because of the open record, evidence can be submitted at any time throughout the entire appellate process, up to and including before the Board issues its decision. Any evidence or request that VA obtain any evidence that is submitted after the mailing of the Statement of the Case, the claimant is required to receive a Supplemental Statement of the Case (SSOC) after the local VA office reviews that evidence. This can complicate the process, because if the appeal has not yet been certified, the AOJ cannot certify the appeal to the Board until the SSOC is issued. However, if the appeal has already been certified to the Board, the Board will need to receive the appellants express waiver to review the evidence in the first instance, waiving the possibility of the appeal being remanded simply for evidentiary development.

Post-AMA Appeal Process
Any decision issued after February 19, 2019, is subject to the new regulations issued in the wake of the passage of the AMA. Those regulations wholly changed the structure and way that decision reviews are undertaken, such as offering two new "review lanes" that a veteran can take to have their decision reviewed prior to a Board appeal. Veterans can now either file either a supplemental claims, which are reviewed by the office initially issuing the decision based on new and relevant evidence, a Higher-Level Review, which reviews the previous decision de novo, by Senior Review Officers at specialized decision review centers, or they can file an appeal directly with the Board. This change removed the agency of original jurisdiction from the appeal process once the initial decision is issued, removing the time-consuming and burdensome steps in the Board appeal process that required the Veterans and AOJs to complete before an appeal could even reach the Board.

To initiate an appeal, the Veteran/appellant will need to file a Notice of Disagreement directly with the Board. Once the NOD is docketed and reviewed by the Board, based on the choices made by the Veteran or appellant, their appeals are placed on one of three dockets, allowing them to choose the way they wish to have their claims and supporting evidence reviewed:


 * In a Direct Review, the Board reviews the decision based on the evidence of record at the time the initial decision was issued. This means that the Board will not review any new evidence submitted after the initial decision was issued. This change would end the result of having claims remanded unnecessarily because of the addition of new evidence to the file after a decision was issued. Veterans can still file written arguments with their direct review, and can also file a supplemental claim once the Board concludes its review, but new evidence would need to be submitted, and any evidence would be required to be "relevant" to proving a fact of the original claim that was not already decided.
 * In a Evidence Submission Review, appellants are offered ninety (90) days to submit any new evidence that would be new and relevant to their appeal. This option allows the Veteran to develop their record with additional evidence based on the initial decision issued by the AOJ, with the hopes of overcoming the "more likely than not" standard that is built into the Veterans Claims system to prove their claims.
 * In a Hearing Review, appellants are offered a hearing (Central Office, videoconference, or virtual) between them, their attorney, claims agent or Veteran Service Officer, and a Veterans Law Judge that will allow them to explain their case to the VLJ. Hearings are recorded, and transcripts are considered part of the evidentiary record. Veterans can also submit any new and relevant evidence to the record for 90 days after the hearing, which allows them to support the contentions made in their hearing with new and relevant evidence.

Judicial Review
Decisions of the Board are non-precedential, meaning that each decision is specific and binding with respect to the individual claim and claimant before the Board. While appellants may review and cite to other Board decisions, the Board will not consider the decision or rulings in that case beyond the extent that is relates to the instant appeal. Once the Board issues its appeal, it is only reviewable by either the Board itself (in the instance of a motion for reconsideration), or by filing a Notice of Appeal with the United States Court of Appeals for Veterans Claims (CAVC), which sits separate from the Board, and provides judicial oversight and review of its decisions. Only an Veteran can file an appeal to CAVC; the Secretary is prohibited by law from doing so. Even so, CAVC reviews are limited in scope to questions of whether the Board's decision was not within the confines of the applicable Veterans law and regulations, other federal administrative procedures, and/or the Constitution. Findings of fact by the Board are not reviewable, unless the Court determines they are clearly erroneous.

Decisions from CAVC can then be appealed to the United States Court of Appeals for the Federal Circuit if a disagreement over a question of law remains, and finally, to the Supreme Court of the United States, if it should believe a significant issue of legal precedence remains.