User:Kingofclubsmusic/sandbox

WSG

BBCS - trouble ticket -> DSL INFO -> XDSL INFO -> Query XDSL info

Search: nsn / OTO ID

Start LQD ( line quality diagnostic )

If it's up, will be down in 2 min -> arata erori -> actualizare date etc.

If client complains about his internet speed -> speedtest.net

Resync Line

50/100 dureaza 3-5 min

Reconfig Line

Reconfigs the whole line from scratch -> lasts for 5-10 min

Modify Access Profile

(modificare manuala) Start FPC (fast power charge) -> schimbare automata de profil optim: 80-83% (capacity occupation down) 5-10 min pana aplicam schimbarea

-> Current Access Speed -> Current Interleave Mode -> Current BBPSD Class

Transaction Overview

Istoric // semafor: if it's not green, not done

♣techsunrise@sunrise.ch ♣Sunrise2016* (website -> sunrise mail)

Parameter Ideal is <6db

NA Measure History history of the: ♣ noise margin ♣ spontaneous resyncs (random reboots) -> change modem ♣ Coding Violations (how much codes are lost when codes are received or sent)

especially for TV

♣ Reinregistrare baza: settings>register/cerca base>ok! ♣ CPE direct access DMZ to the modem MELT RESULT -> BRIDGETAP - N.OK - xx (meters) ERRORS: ♥ D83 - Blackened Resource (disconnected from UPK) ♥ BE0 - Blackened Resource (general problem) ELECTRICIAN: LATE ORDER ELECTRICIAN (Product Overview)

TICKET

title: processing issues/ca fault>mobile//general RES/SHO>processing issues//clarify general >save and VIEW DETAILS >TROUBLE INFO >Double-Click on Product (postpaid) >Log >Callback Info >Check All >Add Number >Replace >handling unit > IT >Symptom/Diagnosis/Service ID: n/a > SAVE > REFRESH > SUBMIT

XIP

INFO -> Entity Types (bifam tot) -> Line ID (TAL Line) -> TV Service Details

ignat Sunrise2019*

dummy dummy: 5667006750

Codici Utili:
 * 21* # - activate call forward unconditional
 * 1) 21# - deactivate cfu
 * 67* # - activate cf on busy
 * 1) 67# - deactivate cf on busy
 * 61* # - activate cf on no answer
 * 1) 61# - deactivate cf on no answer