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Introduction of Telehealth Module
Module 5 has helped one acquire skills on how to create a chatbot. This type of feature is present on most websites, whether it is for school, health, finances and taxes, or even retail. The purpose of this feature is to add an instant form of communication for users and the company when one needs assistance. Titled “Telehealth”, students were able to perform duties as a nursing informatics specialist that is assisting patients who are experiencing hypertension symptoms.As a specialist, it is imperative to have knowledge of the patients’ current stats, health background, lifestyle, medicine consumptions, etc. With this knowledge, critical decisions can be made in order improve the health of the patient.

Technology
Upon building the chatbot, one gets to develop the skill of coding in which there is a lesson for patterns to follow within technology. Certain words are keywords in order to activate a prompt. An skilled nursing informatics specialist understands that having a variety of users with different backgrounds also means that there is a wide range of vocabulary, from basic to advance, to include in the prompts.

Comfortability
However, there are other aspects beyond the Information Technology view of this module. Comfortability is another important aspect in two forms. The first form is in reference to the relationship between the patient and the provider. Another skill that this module helps one to acquire is “the relationship between nurse and patient changes from moment to moment. Nurses are responsive to patient needs,” (Dax Parcells and Rozzano Locsin, 2011, p. 10). Both in-patient and outpatient, which includes telehealth visits, encounters have an equal effect on improvement of the patients health. Nurses, as well as technicians, tend to be the first point of contact when it comes to healthcare. A negative interaction can be the beginning of a patient not being effectively treated. These types of interactions can include miscommunication (due to usage of certain terms), disconnect, misinterpretation, or lack of attention. The aspect of comfortability can decrease, and eventually vanish, and cause the patient, or end user, to become withdrawn by the time he or she encounters the doctor.

The second form of comfortability is in regards to having a sufficient amount of knowledge in order to properly operate something digitally such as the chatbot. Encounters between patients and providers are more effective if everyone has a thorough understanding of where one is when it comes to the health status, the mission to staying or becoming healthy, and what the possible end goal is. Therefore, it is crucial for a nursing informatics specialist to possess the skill of utilizing “technology and human touch together in order to relate to their patients with true presence and intent,” (Parcells and Locsin, 2011, p. 10).

Fear
Although the use of technology in healthcare is intended for positive outcomes, wherever there are positives, there are negatives. There has been a growing fear of artificial intelligent devices in hospitals and other healthcare facilities from both healthcare professionals and patients. From the perspectives of professionals, some of their fear stems from being out of a job, while some patients fear minimum human interactions; both fear inaccurate results and ethnical concerns as most computerized devices are subject to a glitch and possible breach and compromise.

Seeing things differently
Michael Abramoff, a professor at University of Iowa and CEO of IDx Technologies, is a supporter of AI. He believes that it has more benefits than disadvantages to the healthcare industry, “technology used in a lab does not directly transfer to what we do in healthcare. Patient safety is paramount. If we don’t do it right, there will be pushback and we will lose all of the advantages that AI can provide in healthcare for better quality, lower costs, and better accessibility.” He has created his own autonomous diagnostic AI product that detects diabetic retinopathy. This particular condition is the United States’ leading cause of blindness.