User:Leadonco

I am a Customer Experience professional enabling organizations to transform the experience they deliver to their customers. I am passionate about anything and everything that leads to a superior Customer Experience. I believe that every individual has a right to get good service for the money spent. I refuse to take bad service from any individual/organization and strive for a place where organizations really place customers at the centre of every decision they make. Mahatma Gandhi said "Before doing something, see if this would benefit the poorest person you know". I say "Before making any change Organizations should see how it would positively impact their customers."