User:Lvcproducer

Live Virtual Class or Live Web Class is a format of online training, where both the student and instructor are located remotely and join a Web conference tool to learn the product and its functionalities online with same format followed in a classroom class.. Oracle University offers LVC/LWC for all its major software applications.

These trainings are offered worldwide divided into 3 regions NAMER, EMEA and APAC. The trainings are delivered in different format: In NAMER or Canada, the training is delivered on Phone bridge like Meeting place. This means audio will be delivered from a standard telephone line. In EMEA and APAC, the training is delivered using the VoIP (Voice over Internet Protocol). This means audio will be delivered from your computer. For all these classes, instructor and student may face technical issue starting from Joining letter to class evaluation to labs, accesssing course material.

Oracle University, Live Virtual Class has employed a dedicated support team for all its classes delivered Online. The team is called as “Live Virtual Class Producer team” The team is located globally supporting all classes from English to regional language. The Producer is responsible for the smooth and efficient flow of the LWC/LVC.

Producer acts as single point of contact for all technical and logistics releated queries for students and instructor. He ensures that there are no technical and non technical hitches during the LWC/LVC, primarily allow instructor to focus on his content delivery. Producer’s main activity encompasses preparing roster, testing environments, sending manual student reminder letters, working with different teams globally, handling technical issues during the class, responding to emails, answering the calls.. Producer support is offered globally, teams are located across different geographic locations.