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John Odermatt leads Citigroup’s Office of Business Continuity and Fraud Surveillance Unit. He is accountable for one of the largest and most complex global business continuity programs in the financial services industry, given Citi’s approximately 200 million customer accounts, with business in more than 160 countries and jurisdictions. Mr. Odermatt manages plans to ensure that Citi can maintain a business-as-usual presence in the event of a crisis or business interruption, overseeing strategies that provide for the recovery of people, processes and technology. He also leads Citi’s Fraud Surveillance Unit, which protects the company’s customers, people, reputation, and assets by driving targeted internal fraud surveillance, partnering in fraud detection, response and continuous learning across the enterprise. Prior to joining Citi in 2004, Mr. Odermatt had a distinguished career of more than two decades in law enforcement and emergency management. In April 2002, Mayor Michael R. Bloomberg appointed Mr. Odermatt Commissioner of the New York City Office of Emergency Management. Mayor Rudolph Giuliani promoted Mr. Odermatt to the rank of Assistant Chief in December of 2001 in recognition of his role in coordinating the rescue and recovery effort at Ground Zero. In 2000, Mr. Odermatt was named First Deputy Director of the New York City Office of Emergency Management (OEM) where he was responsible for developing protocols to ensure interagency and intergovernmental coordination in the event of a public health, infrastructure or security emergency. Mr. Odermatt holds a Master's Degree in Management from New York University and is a graduate of St. Joseph's College. He received a certificate in Police Management from Columbia University’s Police Management Institute. In June 2003, he received an honorary Doctor of Laws degree from St. Joseph’s College.