User:Maliphas27

Hidden charges possible:

Payment processing fee: £1.89

DD late fee:£10

MCC: £1.50

BT 1571: £1.09

TRC waive for Packages: £5.47

Excess Broadband usage: £5

limit for 0845 & 0870: after 1000mins

60 seconds hang-up rule

BT FON Wi-Fi : 10000mins.

Delivery charge: £6.95

Duplicate bill: £4.80

Avoiding charges:

LPC - As a gesture you can remove the charge at invoice level. Check the credit schedule has been charged but not yet billed. If so raise a credit to the next bill. If they decide to cancel the Direct Debit then the late payment charge will be maintained

Outgoing calls barred charge - £12 including VAT. We charge this after we lift outgoing call barring from a line. We only charge this if you didn't pay your bill by the date it was due

Temporary out of service charge - £18 including VAT. We charge this after we restore service to a line that was temporarily barred. We only charge this if you didn't pay your bill by the date it was due

Reconnection charge - £36 including VAT. We charge this when a line has been cut off completely and a new order has been placed. We only charge this if you didn't pay your bill by the date it was due