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Cityu AC2 Canteen
Introduction

AC2 canteen (also named as canteen3) is a student canteen located at the third floor of academic two building of City University of Hong Kong(CityU) which was opened in 2011, owned by Maxim’s catering. It opens from 7:30 a.m. to 9:00 p.m. (Monday - Sunday). There are around 800 seats available and the main target customers are students and staff from CityU (Ng, 2012). It is a fast-food cafeteria, which provides different variety of food, such as Chinese food, Vietnamese food, Malaysian food, American food and Japanese food. In order to shorten the time of having meal, self-service corners are also provided, such as water dispenser and soft drinks corner.

History

AC2 canteen is the canteen located inside of Academic 2 which is one of the buildings of City University of Hong Kong. And it was opened in August, 2011 (Wu, 2012). In order to improve the learning and research at City University of Hong Kong, Academic 2 is built which causes the emergence of AC2 canteen (Ng, 2012).

Vision

The vision of CityU canteen is “cutting food waste”, which responds to "Zero Food Waste in CityU" campaign and the food waste campaign. CityU has signed the Charter on Cutting Food Waste along with 10 other local tertiary institutions, the objective of the slogan is to sharpen the community’s awareness of food waste and to take action to tackle it.

Location

3/F Academic two Building City University, Tat Chee Avenue, Kowloon, Hong Kong SAR



Service and Staff

Several members of staff serve at different counters, such as cashiers, tray collection counters, pantry and food counters. There are in total 4 tray collection counters, 1 pantry, 4 food counters and 3 cashiers with around 20 to 25 staffs. The staff in AC2 Canteen are mainly local staff, some non-staff are also employed. There are some non-local staffs serve at the Thai, Japanese and Malaysian food counters. No staffs serve at AC2 canteen by coming over to collect customers’ trays and customers need to return their trays spontaneously after dining.

Facilities

The facilities in AC2 canteen are equipped with water machine providing both hot and cold water. Several self-service corners are also provided for customers to take beverage and tableware. Moreover, fire-fighting equipment is equipped at several places, such as emergency exits, fire extinguishers, fire hose reel, water sprinklers and fire break glass. Toilets of male, female and disabled are also provided in AC2 canteen to facilitate the use by customers.

Types of food

AC2 canteen served with low-ended food of breakfast, lunch, and dinner, including American, Malaysian, Chinese, Vietnamese, Thai and Japanese cuisines.

Controversies of AC2 Canteen

The canteen was opened in 2011. Since it opened, there were posts about the food quality of AC2 canteen from cityu secrets and cccu secrets, which are facebook pages that allow students to share their comments anonymously. Some of the comments of AC2 canteen have stimulated discussion on the discussion board among students.

From CityU secret:

Worms in vegetables: a student found a worm in his meal while eating. Other students claimed there is hygiene problem of the canteen due to the failure of management. While some think it is normal that worms appear in vegetables and students should not be scared because of that.

Food reviews on corn juice and cucumber soy milk: Since the two drinks have raised students’ discussion, the admin of cccu secrets tried the drinks and wrote a post, reviewing the drinks. He claimed that the drinks are not attractive enough, neither the name nor taste.

In 2014, a kissing and touching from a boy and a girl was filmed inside AC2 canteen (新報專題組報道, 2014). The action between the boy and girl triggered two posts in Hong Kong Golden Forum which is called “[Video] Canteen is a good place to kiss a girl” ([有片]識食女一定係城大Canteen（飯堂）食」) and “Cityu students making out in the canteen publicly” (「城大學生Canteen公然親熱」).