User:Mandymelville/User experience design

Technical communicators
Historically, technical and professional communication (TPC) has been as an industry that practices writing and communication. However, recently UX design has become more prominent in TPC as companies look to develop content for a wide range of audiences and experiences. It is now an expectation that technical and professional skills should be coupled with UX design. According to Verhulsdonck, Howard, and Tham, "...it is not enough to write good content. According to industry expectations, next to writing good content, it is now also crucial to design good experiences around that content." Technical communicators must now consider different platforms such as social media and apps, as well as different channels like web and mobile.

Copied from User experience design

Instead of just adding more to the Technical Communicators section, I decided to create a subsection of the Technical Communicators section that focuses on UX Writers

The subsection I added to the article :

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UX Writers
In a similar manner, coupling TPC with UX design allows technical communicators to garner evidence on target audiences. UX Writers, a branch of technical communicators, specialize in crafting content for mobile platforms while executing a user-centered approach. UX writers focus on developing content to guide users through interfaces, applications, and websites. Their responsibilities include maintaining UI text, conducting user research for usability testing, and developing the tone for a product's communication.

UX writers maintain the practices of technical communicators, by developing documentation that establishes consistency in terminology and tone, promoting a cohesive user experience. However, beyond the writing, UX writers maintain UI text by ensuring that microscopy, such as button labels, error messages, and tooltips, remains user-friendly, as well. In doing this, the writers are also tasked with ensuring accessibility—considering issues like screen reader compatibility or providing non-text elements, such as icons. UX writers conduct extensive research to understand the behaviors and preferences of the target audience through user testing and feedback analysis. These methods of research can include user persona creation and user surveys. Lastly, when setting the tone in a product's communication, UX writers highlight factors that affect user engagement and perception. In short, the writers consider the product's emotional impact on the users, and align the tone with brand's personality.

Within the field of UX design, UX writers bridge the gaps between various fields to create a cohesive and user-centric experience. Their expertise in language and communication work to unify design, development, and user research teams by ensuring that the user interface's content aligns with the braoder objectives of the product or service. By focusing on clarity, consistency, and empathy, UX writers contribute to the integration of design elements, technical functionality, and user preferences, while following a design process to ensure products with intuitive, accessible, and responsive behavior to user needs.

Article body
"Usability testing is the most common method used by designers to test their designs. The basic idea behind conducting a usability test is to check whether the design of a product or brand works well with the target users. While carrying out usability testing, two things are being tested: whether the design of the product is successful and, if not, how it can be improved.

While designers are testing, they are testing the design and not the user. Further, every design is evolving, with both UX design and design thinking moving in the direction of Agile software development. The designers carry out usability testing as early and often as possible, ensuring that every aspect of the final product has been tested."

"While designers are testing, they are testing the design and not the user. Further, designs constantly evolve, with both UX design and design thinking moving in the direction of Agile software development. The designers carry out usability testing as early and often as possible, ensuring that every aspect of the final product has been tested."
 * Added citation [38], made some edits to the transformation of design thinking and testing, and how this shift is influencing the change in UX design. -mkp (usability.gov, "Usability testing")


 * Changed wording from "every design is evolving" to "designs constantly evolve", as recommended by peer review.

Usability tests play an important role in the delivery of a cohesive final product; however, a variety of factors influence the the testing process. There are a variety of both qualitative and quantitative methods that can be evaluated to provide a proper picture of a UX design and its success or failure as a design, with one of these quantitative methods being A/B testing (see Usability testing). Another key concept in the efficacy of UX design testing is the idea of a persona, or the representation of the most common user of a certain website or program, and how these personas would interact with the design in question. . At the core of UX design usability testing is the user; however, steps in automating design testing have been made, with Micron developing the Advanced Test Environment (ATE), which automates UX tests on Android-powered smartphones. While quantitative software tools that collect actionable data such as loggers and mobile agents provide insight into what a users experience might be, the qualitative responses that arise from live, user based UX design testing are lost. The ATE serves to simulate a devices movement that affects design orientation and sensor operation in order to estimate the actual experience of the user based on previously collected user testing data.


 * Wrote paragraph about usability tests and more