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Exceptional service
During the 'refit season' (roughly early January until before the Easter break), many ships undergo major maintenance and refurbishment. It is not uncommon, as a positioning move, to operate a service from Plymouth - St Malo - Portsmouth, or vice versa. These services are generally noted in the printed and on-line timetables, and are open to passengers.

In previous years during the Christmas and New Year period, Brittany Ferries chartered Pont-Aven to Mistral Holidays, who operate cruises to Rouen and Antwerp. The cruise generally leaves Portsmouth International Port and spends two days in the Continental port. Pont-Aven is therefore the only ship which operates on Christmas Day and New Year's Day. Brittany Ferries parted company with Mistral Holidays in 2015.

In 2016, Brittany Ferries announced that they would be solely operating a New Year cruise to Rouen on Pont-Aven.