User:MichaelThwaite/sandbox

Reynwood Communications is a family owned provider of business-class hosted phone service founded in 2003 and located in Tinton Falls, New Jersey. As one of the first customers of the then fledgling company Broadsoft, Reynwood installed the Broadworks VoIP pbx platform at its data center in New York. Selling to predominantly government and small business clients, Reynwood found favor as a new alternative to traditional on-premise Business telephone system solutions.

Early installations of VoIP solutions in business have proven challenging. Often meeting resistance from IT departments that questioned the reliability and dependability of a phone service delivered over IP networks. The concerns where rightly focused on the real-time nature of human conversation. Latency (audio), Jitter and Packet loss in everyday web-browsing do not significantly degrade the user experience however, in voice systems, even minor issues affecting the smooth and predictable flow of sound can be picked up easily leading to a poor impression on the service. Some early solutions physically separated the voice and data networks to prevent the erratic and often high traffic demands of office services from influencing and degrading the performance of the voice services. This was effective but proved expensive to implement.

The evolution of traffic management solutions to control Quality of service in network traffic flow has now eliminated virtually all risks in VoIP solutions. Indeed, with these issues now resolved, good network design using Overlay networks and Mesh networking can ultimately deliver a more resilient solution than that previously available using traditional POTS technology.

Level3
Level 3 Communications was identified early on as an upstream provider of SIP Trunking services and as a connection into the existing Time-division multiplexing world of POTS service.

Wholesale Termination
In 2006, Reynwood branched out into wholesale termination of call minutes. Acting as a switched-based long distance carrier, Reynwood entered into a new business venture that now covers all US and Canadian North American Numbering Plan codes with special focus on an ever expanding on-net footprint represents approximately ⅓rd of the entire US NANPA codes.

Expansion, New Office
In 2012, Reynwood expanded from their original office at 620 Tinton Avenue to 766 Shrewsbury Avenue on the Tinton Falls, Shrewsbury, New Jersey border.