User:NeilMH

UK Customer Service. When you require a good/expert customer service you need to know how they should be with you. A)when you call them on your telephone they should say good morning/ afternoon and tell you thank you for calling and then the name of the company. they then should the tell you there name (first name only). B)they should always be polite and kind. have good knowlede of the good you need to buy.Also details of the item (techical and simple). C) being on hold should not last longer than 3 mins. D) If you have A complaint about that company thay will take all the details and either sought it out and call you back or give you your answer there and then. They should know all the works policies and procedures to all customers. So they can call you back they will ask you for your phone number so they can contact you with there answer to the queastion/complaint. e)at the end when you have finished the phone call they will say thankyou for calling (works name) and there name and good bye have a nice day.