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Rehlat is a privately held online travel portal with its headquarters in Kuwait. Founded in 2012 by Mr. Bader Al-Bader, the company provides customized online travel services including flight tickets, travel deals, hotels, chalets, and bus bookings. Rehlat is a recognized and approved member of IATA. Rehlat’s head office is located in Kuwait with branches in Dubai, Egypt, and India. Rehlat is a bilingual company offering services in English and Arabic. The company has 7 websites with each website dedicated to each of the 7 countries (Kuwait, Saudi Arabia, Egypt, UAE, Bahrain, Qatar, and Jordan) it serves.

History
Rehlat.com was founded and established by Bader Al-Bader in the year 2014. Initially launched with an outsourced team, Rehlat now has in-house technology, marketing, and customer support teams. The company launched its UAE domain in 2016 to cater to Arabic travelers exclusively. They then expanded their services to Saudi Arabia and Egypt. In 2020, Rehlat initiated operations in Bahrain and Qatar, and in 2021, they started catering to Jordan and Oman. In 2017, Rehlat launched the Middle East’s first e-wallet service, Karam which uses Karam Cash to build loyalty among customers. In April 2020, Club Karam, a loyalty program where customers can redeem their Karam Cash for services and products from Rehlat’s reward partners like Shemaroo, STARZPLAY, DesertCart, etc was made live on their App. Rehlat is bilingual, English and Arabic, and lets customers pay in local currencies. In 2019, Rehlat partnered up with Paypal and Mashreq Neo, a Kuwait-based digital banking service to provide convenient online payment services.

Products and Services
Rehlat started its services by selling full-service flight carriers procured from Global distribution systems Travelport and Sabre. Rehlat launched a mobile application for iOS and Android devices in 2017.

Flights
Rehlat provides flight tickets to both inbound and outbound travel to domestic and international destinations across the world.

Hotels
Rehlat provides customized individual and group hotel bookings available at different packages for all major destinations.

Flights & Hotels
Rehlat provides flight bookings in conjunction with hotel reservations.

Call to Book Service
Rehlat provides a call-to-book service where customers can call the toll-free numbers from anywhere and the customer support team will provide low-cost flights and hotels.

Price Lock
In 2019 Rehlat introduced “Price Lock” – a feature that allows the user to lock flight fare and pay the locked fare later.

Bus
In 2020, Rehlat started an online intercity bus booking service in Saudi Arabia in partnership with the Saudi Public Transport Company (SAPTCO).

Chalet
In 2021, Rehlat started providing services for Chalet renting.

Award Nominations
Rehlat has been nominated for the World Travel Award’s ‘Middle East’s Leading Online Travel Agency’ for the years 2017, 2018, 2019,2020, and 2021. In 2019, Rehlat was nominated for ‘Best OTA’ in the Annual Arabian Travel Awards.