User:Parleenk22/Social work

Use of technology in social work[edit]
=== Social workers utilize technology to conduct online surveys, collect data for analyses, evaluations, and other research initiatives. Technology is starting to play a bigger role in social work. Internet technologies and live chat platforms like Facetime and Skype make engaging with clients significantly easier and more effective since they reduce the amount of travel required of the social worker. The use of communication technology is becoming common and is also being used in social work. While there are numerous advantages to using technology, there are also downsides. Privacy being the primary one. Due to the security of data and information storage, sensitive customer data is susceptible to hackers. There also comes an issue about the cilents privacy because of there being surveillance in the house. Anabel Quan-Haase in Technology and Society defines the term surveillance as "watching over" (Quan-Haase. 2016. P 213), she continues to explain that the observation of others socially and behaviorally is natural, but it becomes more like surveillance when the purpose of the observation is to keep guard over someone (Quan-Haase. 2016. P 213).When engaging with the social work code of ethics a little more deeply, it becomes obvious that the line between ethical and unethical becomes blurred. Within the social work code of ethics, there are multiple mentions of the use of technology within social work practice. The one that seems the most applicable to surveillance or artificial intelligence is 5.02 article f, "When using electronic technology to facilitate evaluation or research" and it goes on to explain that clients should be informed when technology is being used within the practice (Workers. 2008. Article 5.02). ===