User:RealSoftInc/Sandbox

InstaAlert is an alert software developed by Real Soft, Inc. InstaAlert provides an intelligent alerting and notification platform. Notifications can be sent to a wide variety of endpoints including e-mails, pagers and SMS clients. The InstaAlert application with its ability to dynamically monitor a wide range of system components and applications can facilitate disaster recovery, contingency planning and business continuance.

InstaAlert offers proactive monitoring of contact center applications and Voice Communications Servers such as IVR, Media Server, ACD, Reporting Server, as well as, Tomcat Application Server, Flat Files, Databases, Enterprise Application, E-mail, etc, to ensure the consistency and performance of voice applications and systems. InstaAlert can be extended to configure any custom elements to give your enterprise the ability to monitor, alarm, notify and take corrective action on almost any event. This allows enterprises to dramatically reduce the duration and impact of technical problems on the business process.

FEATURES
• Monitor availability of Systems and Applications

• Provide Fail over/disaster recovery capability to facilitate self-heal

• Facilitate event based alerting by providing HTTP APIs to post messages

• Facilitate timer based alerts by providing connectors to poll JDBC compliant databases and flat files

• Provide alert message delivery archives, system error report and notification history report

• Maintain multiple user accounts and groups based on business requirement

BENEFITS
• Provide monitoring, alarming and alerting capabilities for applications and processes that are vital to business performance

• Provide problem management capability with a single point of control within the enterprise

• Provide for Business Continuity and Disaster Recovery

• Avoid disruption of service and improves customer service level

• Optimize IT Investments