User:Robertsscha/Rightanswers

RightAnswers.com was created in 2000 as a delivery portal for ServiceWare Inc. for their existing Knowledge Paks product line. http://www.thefreelibrary.com/SERVICEWARE+INTRODUCES+RIGHTANSWERS.COM+TECHNICAL+SUPPORT+PORTAL-a058447407 RightAnswers.com and the Knolwege Pak product line, which represented the content division of ServiceWare Technologies, was spun off in 2001. The management buyout was led by Mark Finkel the former CFO of the company. The result was the formation of the company now known as RightAnswers, Inc. based in Clark NJ.

Mr. Finkel brought in management from Magic Solutions Inc. a New Jersey Based firm that was very successful in the help desk software space in the 1990's. This included the new CEO of RightAnswers Mr. Jeffrey Weinstein, and the Executive VP of Sales Michael Pallatta.