User:Roshanku72

below are my states since I am in live Team

I am quite reliable and regular at work with a great attendance track record.

I always try to keep a positive attitude to show how much I enjoy my job. Every day I come to work with a smile on my face.

When working with customers, I clearly communicate with them in order to provide the best customer service possible.

I don’t rely on common methods to solve a problem but address each situation with creative solutions. I have often offered out-of-the-box solutions to customers.

I use my creativity in any role I am in within the team. I take the day-to-day tasks and challenge the status quo to see where improvements can be made.

I think i outperformed in NPS and quality since i joined. Every month i met NPS and quality target except August.

Based on my good performance only i moved to superservers team.

As i am still in learning phase in superservers, I understand my AHT and hold are my areas of improvement. While I am good at delivering results,  I am consciously working towards it and i am sure i will achieve these targets very soon.

I understand that because I remain intensely focused on the task at hand, I rely a lot on group effort. However, I am working towards it to ensure that I am able to participate equally or even more than my team members.