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Global Warehouse System (GWS) is a warehouse management system designed by Manhattan Associates. The aim of the system is to manage the overall operation of a warehouse, from receiving in goods to shipping out orders. It also supports order management, full tracking of serialized products, shipper integration, and quality control tasks. The system also maintains a full audit trail of user activity throughout the system to help ensure data integrity.

Uses
The system was originally developed for David’s Bridal but has since been adapted for other industries. The system is not limited to simply company owed warehouse as it also offers warehousing support for third-party logistics providers, such as UPS Supply Chain Solutions. To foster communication with dissimilar systems, GWS can be adapted to work with electronic data interchange systems such as Axway’s AS/2. GWS is also designed to work with different types of barcode scanning systems to allow for easy data input.

Support
Due to the complex nature of the system, a dedicated systems analyst is normally used to troubleshoot issues, train staffs on its functionality, and work with operations management on enhancing efficiency from a systemic standpoint. Though many of the daily operational tasks are handled in the graphical user interface, the heart of the system is the Oracle database it runs on. Having the system run on a relational database helps to ensure data integrity and reduce data redundancy.

Competition
GWS has multiple competitors in the warehouse management system sector. They include SAP, JD Edwards, and 3PL Central by Mainsail Partners.