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Informal communications network
Informal communications network is a practical tool that enables organizations to continuously assess and evaluate the health of their informal communication structure, improve information flow, and develop more effective change strategies.

Overview
Organizations constantly carry out the Social Network Analysis to identify individuals who serve as hubs and, thus, play a key role in information flow. In particular, adequate flow of information throughout the organization should be constantly assessed in order to ensure that employee actions are in line with objectives of the organization.

Organizations find it difficult to change the behavior of employees without successful communication. This insight first was explained by Rogers and Kincaid (1981), who argued that effective commutations network was built among people who liked to make contact and communicate, while some individuals were Later it was found that communications network played a crucial role in changing behaviors of employees and adoption of innovations. While the traditional communication is limited to providing feedback and assessment, informal communications network helps organizations to improve information flow and develop more effective strategies that might be better followed by employees.