User:Santhoshanandarama/sandbox

Heeduser is an online customer community software platform for product as well as service support based in Bangalore, India. It was founded on April 04, 2013, by Santhosh Anandarama. The first beta was launched April 2013. Later it moved to live on September 2013. The idea for the service is to connect business and the people together to build a better product shaped by its customers. The company describes its product as "people-powered customer service". On the website, anyone can ask a question, submit an idea or complaint, or give compliments; all posts can be read, voted and commented by anyone. Companies can respond to issues regarding their products or services; official comments are marked as employee comments to separate them from other comments.

Heeduser Brings its customers a kickass tool to create, manage and engage their brand community. Heeduser is a community powered customers as well as visitors engagement platform used by companies of small and medium sizes to reduce customer attrition, increase conversion rates, build customer engagement, acquire more customers, drive product innovation and improve customer satisfaction. In simple words, With Heeduser, customers and visitors can ask questions, share ideas, report problems, and truly engage with the brands and companies they care about. The website aims to be simple and incredibly easy to use. In contrast, Heeduser approaches the problem by helping companies think more like customers.

The service was initially offered as free and later added a simple but all inclusive paid plan. Heeduser is a startup and looking forward to provide services that will help companies and individuals connect around the business including products and services they use.