User:Sarinaiqbal/Chatbot/Bibliography

You will be compiling your bibliography and creating an outline of the changes you will make in this sandbox.

Outline of proposed changes
Click on the edit button to draft your outline.


 * Add further benefits of chatbots in healthcare sector under Healthcare.
 * Add how customer service can be improved with the help of chatbots.
 * Elaborate on chatbot Tay's suspension and eventual shutdown under Malicious Use.
 * Add Data Security subheading/section.