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Crisis Shield is a crisis communications company established by Allan Briggs in 2010 as Briggs Communications and is based in Melbourne, Australia.

History
In 2017, Briggs Communications was renamed to Crisis Shield. This was done to represent Crisis Shield’s specialty in crisis communications.

Team
Crisis Shield’s team consists of the following members, each with their own areas of expertise :


 * Allan Briggs, Managing Director, founder, and owner
 * Astrid Leslie, Manager, Strategy and Client Services
 * James Fitzpatrick, Senior Technical Advisor
 * Shannan Robinson, Office Manager
 * Fraser McLisky, Senior Advisor
 * Philip Kent-Hughes, Senior Advisor

Methodology
Crisis Shield employs a five-step Crisis Ready Process, consisting of five critical phases:


 * 1) Diagnosis and Audit : a report is compiled that includes a risk assessment for the organisation and outlines the organisation’s readiness for crisis situations.
 * 2) Planning : Crisis Shield can renovate an organisation’s existing crisis management plan(s) and/or build new plan(s), usually in line with an initial diagnosis.
 * 3) Training : a variety of training exercises and workshops are done to provide the organisation’s relevant staff with the knowledge and skills to execute the client’s crisis plan(s).
 * 4) Testing and Evaluation : crisis scenarios and simulations are provided to test the organisation’s crisis management performance and the effectiveness of the organisation’s plan(s), based on the risks and needs highlighted in audit findings.
 * 5) Learning and Adaptation : observations from exercises done with the organisation are assessed and evaluated alongside the Crisis Shield Crisis Audit criteria to identify strengths and weaknesses. The evaluations are documented in a report, along with recommended solutions to address identified weaknesses and further adaptation of plans and trainings based on the evaluation report.

The Melbourne Shield
The company is known for creating the Melbourne Shield, a “secured, encrypted network between trusted leaders who can share information with each other within minutes of an emergency”.